Apartments w: Ontario, Canada

I've never stayed in a school residence before, but with my frequent travels, I eventually got tired of staying in hotels and motels and decided to give it a try. Unfortunately, my arrival was not smooth. My Lyft driver dropped me off at the wrong building, and I had a lot of luggage with me. There weren't many students around since it was summer, and no one I asked could give me clear directions to the correct building. When I finally arrived, the front desk told me this apparently happens quite often with Uber/Lyft drivers. My first impression of the residence was that it was quiet and clean. Unfortunately, the elevators had broken down about 20 minutes before my arrival, something I likely would have avoided had I not been dropped off at the wrong building. Front desk staff member Jessica kindly helped carry my luggage up to my room on the 4th floor. I assume this was not part of her job, and I really appreciated her help. In fact, nearly every front desk staff member I encountered during my stay was exceptionally kind and helpful, more so than staff at some upscale hotels I've stayed at. The unit looked smaller than it appeared in the photos, but that's almost always the case, and I still had more than enough space for my needs. The bedroom had very high ceilings, which helped the room feel open and not cramped. Only two hangers were provided, but I travel with folding travel hangers so it wasn't an issue. The large desk was especially useful since I work remotely. The bed was simple but clean, and once I figured out which pillows worked best for me, I slept well. The kitchenette was dated but clean and included a microwave and a full-sized refrigerator with a freezer. The empty refrigerator was somewhat unstable and would shift forward slightly when opened, but otherwise I had no complaints. The bathroom was small, especially the shower stall. Water pressure was good and drainage worked well. My main complaint was the shower curtain, which was so long that it frequently blocked the drain. The sink also drained slowly. The towel rack was loose, and the towels were thin and smelled strongly of vinegar, but they were clean and absorbent. The residence was generally quiet. The walls seemed fairly thin, although no worse than many hotels. There was nearby construction early in the morning, one instance of drilling at 7 AM, and a child crying each morning for a couple of days. None of it significantly affected my stay. I usually keep my home between 19-20C, yet I often found myself cold in the unit and ended up turning off the AC most of the time. The gym on the 4th floor was clean and quiet, although I think cleaning wipes and hand sanitizer should be available. Access also required a staff member to unlock the door, which seemed unnecessary since room-key access would make more sense. There is also a communal kitchen with a stove, oven, and full-sized refrigerator. A movie theatre, games room with a pool table, and meeting room are also available. The only downside is that most amenities require staff assistance for access. Overall, I had a pleasant experience. The building was clean and generally quiet, the room provided everything I needed for a working stay, and the staff delivered excellent service. While there were a few minor maintenance issues and some inconveniences regarding amenity access, none were significant enough to negatively impact my stay. Most importantly, I enjoyed my stay enough that I've already decided to return.

The location is fantastic, super convenient for sightseeing. I loved that I could always see the CN Tower from my room. Big thanks to the friendly staff at the front desk!

First of all, thank you for the free upgrade. The views from both the bedroom and the living room were excellent, and the space was large enough for a group of friends to relax, especially with the poker and foosball tables. The location is also great, right in downtown. However, the shower amenities could be improved, particularly the shampoo and body wash, and the toothpaste looked quite messy (fortunately I brought my own). The soundproofing is also not ideal, as I could hear the couple in the next room talking, and I felt a bit uncomfortable using the bathroom and blow‑drying my hair after coming back late from a concert. The check‑in time is quite rigid at 4 p.m., although they do allow you to delay check‑in until 7:30 p.m. I was initially confused because I waited for over 10 minutes at the original building (before the upgrade) and wasn’t sure if the receptionist would come to pick me up. Once we met, though, the receptionist was very friendly and clearly explained the amenities and check‑out procedures. Overall, despite the strict rules and minor issues, I really liked the room and had a happy stay.

I was somewhat disappointed by the lack of prior communication regarding the check-in procedure. Upon arrival, we entered the loby area, and we were welcomed by the security officer who explained to contact the company for instructions which included sending photos of my ID along with a separate image of me holding it. After paying a deposit, we were finally granted access to the apartment. This process took nearly an hour, and we were surprised to find that our unit was located on the 48th floor of the tower. While this didn’t bother us, it would have been helpful to know in advance, especially for those who suffer from vertigo. Reliable Wi-Fi is essential, as a lack of connectivity can be quite problematic. The apartment itself was small and cosy, offering impressive views of the CN Tower. However, upon our arrival, the driver was still drying towels and bedding, which I found to be inappropriate. The small balcony had very dirty glass that had not been cleaned, and the kitchen was not entirely tidy. Additionally, the bedroom carpet was heavily stained, and we were required to remove our shoes. Upon checking out, we had to take out the trash and wash the towels, bedding, and dishes, which consumed another hour of our time. I couldn't help but wonder what the cleaning staff was doing. It’s worth noting that a deposit was taken, and failure to adhere to the rules would result in its forfeiture. Although I generally avoid complaining, We felt overwhelmed by the expectations, especially after paying for our vacation. Furthermore, if extending the stay for a few additional hours, there is a significant extra charge. The elevators were consistently busy, and during our departure, the security personnel in the concierge area were rather rude, insisting we leave the lobby despite the presence of chairs and tables. We simply wanted to arrange our next ride without having to do so on the street. Overall, I enjoyed the experience, but the apartment could benefit from more thorough cleaning, and the rules could be more accommodating for guests.

The location of the facility was very good. It was too hard to get the key to check in and park, and the explanation was not sufficient. It was not easy to return the key when checking out.

Pros: The hotel is in a good location, within a five-minute walk of the Toronto CN Tower and Rogers Centre. The room is quite large, and it is not a problem for two adults and two children to stay. You can buy some food and cook. The equipment is complete. There is a Starbucks downstairs, which is very convenient. There is a large 24-hour supermarket on the corner. It takes about 20 minutes to walk to the main attractions. Cons: Full self-service check-in, no cleaning. You have to wash your own towels and take out the trash yourself. Overall, it is worth staying

Ideal location for any downtown Toronto activity week with family or friends, 15 min walk to core downtown. 2 bed rooms one does not have a window but perfect for a peaceful sleep. View from the 37th floor of the downtown core and CN tower.

I want to start by saying how happy I am that the host let us check in an hour earlier since it starts at 5pm instead of the regular 3pm. This is an Airbnb type of place that requires you to put a $450 deposit for a one night stay which I thought it was very high. The location is amazing, walking distance to the CN tower and restaurants. It is a very cute place except for the cleanliness. The place was DIRTY. We decided to not use the shower because it was full of mold and hair (picture attached), there was hair everywhere! We saw there was a washer and dryer but the washer was full of towels that yet needed to be dry so we decided not to use. There were stains in the bed sheets so we decided to lay some of our own towels on top to sleep. We also decided to not touch the kitchen because the burner was broken and we did not want to cause a fire or something like that. Over all, it was decent for a one night stay but they need to fire the cleaner because I believe it is an easy fix to be a better place to stay.

Overall, location is perfect walking distance to every major place, including train station (union). The view is impressive you can see the lake with sunrise surrounded by many buildings giving you city vibes. The room may a bit look older than the pic but every amenity is fully prepared as said (if some doesn’t have you can contact and they will bring it for you as soon as possible) The bathroom doors may a bit hard to open if you have long nails. However, I’m pretty sure I left my stuff in the room and immediately contact to take it back, although, the owner said the cleaner couldn’t find it even I specified the location to them. I don’t know if it looks valuable for them as it’s a ring (even it’s a cheap one and more like a sentimental value to me) Anyways, the coordinator seems to be very helpful.