Apartments w: Cantabria, Spain

„El hotel está genial. Nos quedamos en un apartamento familiar con dos habitaciones y muy cómodo.  Recomiendo hacer el check in online para no demorar el proceso de llegada”

„El servicio en general fue bueno. El personal fue amable y atento durante toda la estancia, siempre dispuesto a ayudar. Las instalaciones estaban limpias y bien mantenidas, aunque en algunos momentos se notaba un poco de desgaste en ciertas zonas. La comida fue correcta, con variedad suficiente, aunque podría mejorar en calidad y sabor. La ubicación es conveniente y facilita moverse por la zona. En resumen, una experiencia positiva con algunos detalles que podrían mejorarse. Lo recomendaría, especialmente por la relación calidad-precio.”

„The appartment has a stunning view of the fields. It's very quiet and clean. The large king size bed is super comfortable. ensuite jacuzzi is wonderful. However it's completely isolated from the main hotel so we need to go outdoor for breakfast, restaurant and check out. It's a bit of huzzle because it rained heavily when we checked out. It's hard to manage all luggage, bin bag and umbrella at the same time. Although the appartment room rate is much higher than Hotel Spa Villa, we had less service and amenities. For example, housekeeping was not included so we need to throw our bin bag to the collection point outdoor by ourselves. Hence the Thermal pools are much smaller than Spa villa and was more crowed than a public pool especially during weekend when there were many families and kids. All kids liked to use the adult pools rather than their kid's pool! Not value for money. We requested pack breakfast at 7am on the check out day because we had early flight. One of the staff refused and said they had to follow the restaurant time table which are 8-11am. We asked another lady, Rachel, the next day and she was very kind and helpful, she communicated with the cafe and arranged pack breakfast with egg, coffee, water and fruits for us at 7am. Rachel is wonderful and the hotel need more staff like her who offered the best customer service.”

„Apartamento espaçoso, muito limpo e com todas as amenidades necessárias para uns dias de descanso. É bastante confortável e está muito bem situado.”

„Everything was great, 24 hour reception...the only thing was that we arrived at night and it was very hot in the room...we slept with the window open. Comfortable beds, you can hear the neighbors a little and the dripping of a kitchen faucet and the refrigerator but everything clean and good.”

„Foi disponibilizado um apartamento virado para a estrada principal, ficou notório a falta de isolamento térmico e acústico do edifício.”

„Отличное местоположение на Центральной улице много магазинов пекарни кондитерские. квартира с хорошим ремонтом чистое белье есть кофе-машина стиральная машина очень понравилось.”