Apartments w: Banten, Indonesia

The location is a bit far for those who don't know the tower, it's quite a bit back. The cooking utensils are good, but there's no water heater.

Had a cosy, quiet and enjoyable 5-night stay at Herloom's one-bedroom premier twin room. Experienced some problems with the balcony door and bad odour from below the kitchenette's sink, and the support came to rectify the issues promptly. Breakfast was fantastic. All the hospitality staff were courteous and, without fail, asked for feedback for improvement. Kudos to the customer service team! Special shout-out to Ranti, who greeted us every morning with her bright smile and was prompt to help with all the requests we had during breakfast. Great service with sunshine smiles even on rainy days! Will definitely recommend Herloom Hotel and Residence BSD to travellers for a comfortable stay at BSD.

Despite initially I have difficulty on checking-in because my message through the apps didn't quickly replied when I arrived at the apartment, but finally I manage to call the owner. So, I'm suggesting you who wants to book this place, to also actively approach the owner through the phone number mentioned in the apps for smooth process. The owner was so friendly and informative. We can ask anything to him. When we enter our room, fits as its description, where it suitable for 3 person with 2 rooms. The amenities also quite complete, such as: towels for each person, dental care, soap and shampoo including eating utensils. Also there's magic jar/magic com to cook rice or warm our food and electric kettle. But I will be grateful if you can provide the dish soap and rug in front of the bathroom as well. (Is it too much if I ask mineral water bottles as well?) Easy for check-out, just leave the key inside the unit and the owner will pick it up later. Aside from that, since this place has many restaurants and convenience stores across from the building, no need to worry for starving in the middle of the night. Thank you for the convenience and definitely will return to this place for another staycation with my friends.

The room type is pretty good, and the hygiene is acceptable. The only problem is that you need to get the key from the box downstairs. Overall, it is pretty good, and the price-performance ratio is okay. It is relatively convenient to eat, drink and shop, and there is a business district downstairs.

The room is very very clean and the AC is working very well. The host is very helpful and polite. He shows you the process since beginning until check out. Very recommended!

The service was great, the room was clean, and the location was very strategic.

The place is nice and comfortable, there is a smart TV, you can watch as much as you want, there is a mini kitchen and a clean bathroom, in short it is nice and comfortable. 👍