Apartments w: Tuscany, Italy

We absolutely loved our stay at Casa Paolina! The building is located in the heart of Lucca’s historic centre, just a 10-minute walk from the train station and within easy walking distance of all the main sights, charming streets, and great restaurants. The property is beautifully maintained and has such a wonderful atmosphere. We stayed in Apartment 1, which has two bedrooms and a lovely balcony. The apartment was spotlessly clean and had everything we needed for cooking. The air conditioning worked perfectly, which was especially appreciated. We also had the opportunity to see Apartment 2, with its three bedrooms — it is even more spacious and beautifully bright, just like our apartment. One of the things we loved most was the feeling of the place. It smells wonderful, has a lovely energy, and you immediately feel at home. It is the kind of place where you simply want to stay. Roberto, who manages the property, is extremely professional, welcoming, and genuinely makes you feel like a guest rather than just a customer. The housekeeper is also incredibly kind and warm. Everyone makes you feel so welcome that you almost have the feeling of being part of a family, even though it may be your very first time in Lucca. We would come back without hesitation. Casa Paolina made our stay in Lucca truly special. Thank you so much for everything ! we hope to be back very soon!

This is one of the best hotels I've ever stayed in, truly a 5-star apartment hotel. The location is about a 20-minute walk from the main attractions, but it's a pleasant stroll along the river. The hotel is very new, and the room facilities and decor are stylish and elegant. It not only has a small kitchen but also a balcony with a distant view. The hotel is situated in an upscale neighborhood, and the overall environment is very comfortable and refined. The front desk staff were warm and friendly. Our luggage was delayed by KLM for two days, and the front desk helped us receive it and deliver it to our room. They also helped us call a taxi when we checked out. I highly recommend this hotel. We had a wonderful 4 nights in Florence and would definitely stay here again if we have the chance.

Convinient location. Close to the station and tram stop to go to the airport.

The hotel was Very clean and modern amid it is a restored old building. It is located on one-Çar-street alley just across the bridge. Bringing heavy luggage from the station to the hotel is very energy-draining so we end up call a taxi when back to the station and cost us about 35euro. The room are spacious, we are party of three and got a room with no view. During the Sunday night, we still can hear loud music from its neighbors (I think it’s a pub) until 11 o’clock. But never mind though we bring 3 years old that very sensitive to loud sound. We were dead tired already. There is a kichenette in the room but strangely not included in the cleaned facilities. We should living the kitchennete cleaned or it will be fined (I forgot, may be 50 or 100 euros). My biggest complain was the wifi. It didn’t worked at all. Saw the wifi router near to the eleveator was the old model (the newest one didn’t switched on), and I guess one floor one wifi router so in some rooms the signal was patchy. I found a spot that wifi worked, inside the toilet. But it was nice stay. Bed is clean, pillow is too hard.

Excellent customer service and ease of contact and access. Superb value for money and great size. Modern furnishings, comes with kitchen and iron and amazing toiletries. Ample cabinet and wardrobe space together with work table and another dining table. Nice private balcony too. Extra plus points for ability to store and retrieve luggage anytime you like in a secure passcode locked area with surveillance monitoring. Extremely convenient from airport and Rail station

I originally booked a hotel near the train station that was also convenient for the airport, thinking it would be cheap. However, this hotel completely exceeded my expectations! Not only was the service excellent, but the breakfast delivered to the room was delicious. The best part is they provide laundry facilities so you can wash and dry your clothes yourself. 😁 The room was incredibly spacious, with a kitchen and a storage room. The security system was also very good and reassuring.

Good location, very close to the train station & Centro storico. Room size was very good, with a BALCONY! Even though privacy may be a bit compromised but can’t have everything. It had very good natural lighting. The bathroom was also big, bigger than most bathroom in Italian hotels. I could dance & turn around in the shower stall. Check in required a bit of tech-savviness & naturally the internet. Unlocking gate & room required the use of an internet browser/done on a smart phone. There’re plenty of food options around, a bar/cafe/gelateria right down the building. Coffee machine & drinking water available for the taking. There’s a big shared fridge and an in-room fridge. Internet was fast. Plenty of charging ports/power outlets, conveniently placed (including bedside). Maybe one small suggestion: perhaps there’d be a desk. The TV didn’t work but I wouldn’t watch anything in Italian. I could YouTube with the fast internet. Good toiletries & drinking water provided & refreshed daily (some hotels don’t do this). Highly recommended.

Я останавливалась на три ночи .Пешком до Санта Мария Новелла минут 20.Хозяева приятные люди ,встретили ,все рассказали .Завтрак был включен в стоимость ,вкусно .Кофе 👌Но общий душ и санузел ,имейте в виду.Я вставала рано утром ,в 7.00 примерно ,проблем не заметила.Wi-Fi тоже порадовал и большой новый телевизор (поддерживает видео с телефона).Выдали тапочки ,халат и полотенца .Под фен розетки подошли .Благодарю за гостеприимство.

A Tuscan escape, private villa style experience, great service, very attentive and extremely pleasant staff, great breakfast, lunch and dinner, beautiful pool, landscape, views of hills and city of Florence. Need a car to be able to go anywhere, or be willing to be a bit adventurous and take a public bus that stops nearby on the highway and requires a bus change to go to Florence, but on the way back goes directly to the resort from Florence (you need to learn the name of your stop and tell the bus driver to stop there, as busses only stop if they see people waiting at the stop or if a ypassenger requires it). The busses run every 20-30 min according to the time schedule (you will be given it) and take about 10-15 min to get to and from Piazza dela Liberta in Florence (look it up on Google map). Taxis are always available, will cost about €30 per trip (10-15 min ride). Remember, this is a villa style resort outside of Florence. It was beautiful, we loved it.