Apartments w: Vilnius county, Lithuania

I booked a studio apartment for a few nights during my stay in Vilnius after having issues with my first booking. I booked the lodging on my ride over from the other place and within 20 minutes, I was checked into the flat. The customer service guy I spoke with on the phone was a very helpful and stand-up guy, pity I didn't get his name. What's more? The flat was very clean with all amenities in place. I loved my stay. Didn't really want to leave but alas all things must have an end

The location of the apartment is very convenient. The bus stop is 5 minutes from the apartment. It takes about 20 minutes for the airport to go to the apartment to do the bus, and there is no need to change the car. The apartment is 10-15 minutes walk from the town hall. The city hall is close to shops and restaurants! Anyway, you can walk all the way! The location is really good! There is a supermarket within 5 minutes! There is a coffee shop! The rooms are large and there is everything in the apartment. The kitchen equipment is also very perfect! The decoration is simple and modern! It can be said that I really like it! The apartment's breakfast is 6 Euro / person, not bad. However, what has to be said is the service aspect of the apartment! The follow-up is very angry! We stayed for 3 people. On the day of check-in, we found only 2 bath products, and the sewer of the bathroom was blocked, and the bath water could not flow. The next morning, I reflected the problem with the front desk. I hope they can help the sewers and ask if there are cleaning staff every day (the front desk informs: clean 2 times a day) and hope they can give us the missing bath, soap and paper towels. The front desk staff at the time was not bad. We recorded our problems and said that we would send people to check them out. I went back to the apartment in the evening and found that the sewer was well-passed. The missing paper towels (toilet) had been given, and I also helped to change the bath towels, but did not give us bath products. We thought it might not be the day, and someone will make up the next day. On the third day, when we went out, we packed up our luggage deliberately (I thought someone would clean it, because the front desk said 2 days/1 time) until I arrived at the apartment in the evening, and no one came to clean it! This is even better! Our bathing supplies were completely used up! There is no way, we have a reaction with the front desk (the front desk on duty at the 14th), I hope she will give us the bathing supplies, otherwise we can't take a shower! Who knows that this front desk (the front desk on the 14th) doesn't believe it, tells us that they will add bathing consumables every day (we don't have one day to supplement consumables in 3 days) and have been with us for a long time! Just don't believe us! It seems that we are going to cheat the shower gel. And we are 3 people, according to reason, there should be 3 copies, but only gave us 2 copies! And his family shower gel is very small, a little girl with long hair is not enough! So the experience feels particularly bad!

It was not easy to find it. But the description of how to find it made it easy. Very central and a huge apartment. Very clean.

All perfect

The window can be opened

Thank you very much, I think you got the best service. If we have more time, we would be happy to stay longer. The food is one of the best hotel food I have ever eaten. It's a pity that bugs came out of the room, but everything is satisfactory.

Access from the nearest station was very good and I was able to spend very relaxing.