Hotele z: bar w Bedfordshire, United Kingdom

The accommodation is just a few minutes walk from the airport. The insulation is good and you can't hear anything in the rooms. The staff is very friendly. The breakfast is varied, something for everyone.

The stay was okay overall, but I was disappointed with the service. I requested a duvet for my baby's crib because there was no bedding provided. Unfortunately, I was told that none were available. Instead, I was given a towel to place on the hard wooden base of the crib, which was not suitable for a baby. As a result, I had to use my own duvet for my baby and sleep without one myself. This was very inconvenient and not what I expected from Hilton since I have been in many of their hotels in Dubai and the service was top!. I am not happy with the level of service provided here in Luton.

I booked and paid for a superior room based on your offer, as I have stayed in this room before. However, I was given a shabby, small room, number 14. It seems rooms 14 and 15 are reserved for guests you no longer wish to see. The explanation from the friendly receptionist was that the hotel was fully booked, which was not true. She tried to make up for the situation with a practical gift from Champneys, but the claustrophobic room and the difficulty of accessing it with a large suitcase after a long journey were unpleasant. The hotel incorrectly judged me based on my attire, even though I intended to use their facial massage services, which were very professional, as were their massages and the products they use. Everything that was old seven years ago is now seven years older and even more worn out. Breakfasts are modest but healthy. They could use more fresh herbs, which they once grew in the spa gardens, now overgrown with weeds. Guests leave their plates and glasses on the lawn, and no one picks them up promptly. The spa lacks organization, except on weekends when older women step in to help, solving problems more quickly and efficiently. I am disappointed because it is not fair to deceive customers regarding room types. While the room lacked nothing and was regularly cleaned, it was next to a smelly toilet, and I was promised a superior room but given a standard one, as indicated on the temporary card received upon arrival. However, I must commend the lady who has diligently worked there for 30 years. It would be nice if she were friendly even when not promoting their services. If improvements are not made to the facilities and surroundings, there is no reason for me to return specially after the room switch and no difference in the price.

This is an airport hotel so I guess you can’t expect that much from the quality of beds and interior design. It is good for its price and location, specifically it only takes 10 min to walk to the airport. Speedy check in and out, very welcoming staff. Be careful not to go to the Holiday Inn Express one which 2 min away.

Great hotel close to the airport; staff is very friendly and the breakfast is amazing. Highly recommended 👏

First time visiting Bedford and I loved this quick hotel here. Walkable distance to the train station, a few restaurants nearby and short distance to the center for shopping and food. . Greeted upon arrival with a smile, the rooms pretty small for a 6’3 athletic guy such as myself. However, it’s functional with everything you need.

Room clean and tidy. Unfortunately a couple of lights were not working in the bathroom so made for a bit of a palaver trying to shower in almost darkness.  The breakfast was good with lots of choice, sadly the coffee in the machine wasn’t of good quality and was very bitter.  The staff were very polite, friendly and professional.  Overall, would choose to stay again.

I had a lovely big room and huge bed , which was comfortable. Large picture windows with view of river & town over the bridge next to the hotel. Room had all the usual amenities- kettle, mugs,, tea, coffee, sugar & milk. Shampoo & bodywash in bathroom, hairdryer. Box of tissues in bathroom. The bathroom has a good size cubicle and good pressure in the shower. I did not use the in house restaurant, so cannot comment. The bar was good and there was a water dispenser on the counter..Great for filling up my water bottle for the day. So lovely to walk out of the hotel and over the bridge to the town, including the excellent museums, or walk along the paths on either side of the river. Only slight downside was the route down the stairs was a bit convoluted, but there were lifts of course.

Very helpful friendly reception staff , we couldn’t get in the main restaurant so they called “The willows “ which was on the same site to make sure we could get food there and also watch the football which was what interested my son. Room was lovely, clean, comfy huge bed and lovely powerful shower in the bathroom. Breakfast in the morning was buffet, constantly topped up with fresh food. Lovely quiet setting would definitely come back but would make sure we arrived in time to use the pool.

We loved our stay here! It’s a very well designed hotel, with a special history and lots of unique touches throughout. Our room overlooked the river, and had all the usual things you expect from a nice hotel plus some excellent artworks. The only thing to note is that even though this is a spa hotel, the spa isn’t included in the hotel rate- we hadn’t realised that that needed to be booked separately. There were no issues fitting us in though!