Hotele z: bar w East Java, Indonesia

Great place, well maintained, with swimming pools, its own rice paddies!, marvelous service. We've been here for one night, but had to regret our plan did not let us stay longer. Our objective was to trek Ijen, which is just 30 minutes away from here. The frontdesk can help you with the driver, the health check, tickets and supplying breakfast in a box. However, there is much more on site and around to make a longer stay enjoyable.

Hotel is connected to a mall. Great location. Room is clean. Breakfast at Magnolia has an extensive spread. Quality of food is good, nice presentation and service by staff is excellent. Ambience at Club lounge is nice. What stands out most in this 5* hotel is the world class service rendered by all staff consistently. There is no staff that isn’t polite or helpful. Many go the extra mile to ensure that the hotel guests needs are well taken care of. Special thanks to Evan of the Club Lounge who attended to us when we checked in and Tian when we checked out, Bayu and colleagues (Conceige) who assisted us with ordering of Spikoe lapis cake and Bu Rudy, Lita and David (Magnolia) who served us at our table and Bastian and team for keeping the room clean. We highly recommend this hotel.

Highly recommend staying here if you love animals!! Loved that i could view the animals with no crowd and even feed them. We also visited taman safari prigen which was a short ride away. Staff were friendly and the room was clean. The view around the resort was amazing as it’s elevated and theres mountains around.  The hotel only has a swimming pool in-terms of amentities but the main focus is the animals.  It’s abit confusing but the resort is located inside taman safari prigen. The resort itself has animal enclosures on the resort grounds and allow guests to view the animals up close and at any time. But the feeding and giraffe breakfast/dinner is available with extra charges. There is a free shuttle/car to take you to taman safari prigen, but the hotel price does not include any taman safari tickets or activities, so those have to be paid for separately.

This is my second time here. The staff are genuinely nice and will greet you every single time. I had an issue with the aircon not being cold enough. The technician, front desk are all very patient and attentive to my request. Reaction was quick and I also had a room change. The room is very spacious with a great view of the city. Amenities aplenty and will cater to your needs. I had a good three nights rest and a wonderful stay here. Would definitely recommend this hotel.

We stayed at Grand Mercure Malang Mirama for our honeymoon for 3 nights and 4 days, and honestly, it was one of the best hotel experiences we’ve ever had. My wife absolutely loved everything about this hotel, and so did I. From the moment we arrived, the hospitality was exceptional. We were welcomed by Wike from the front office, and she truly made our stay extra special. She was always smiling, respectful, kind, and very helpful throughout our stay. She even offered us free activities and vouchers, which was such a nice touch. The biggest surprise was that we got upgraded to the Executive Suite, the highest room category in the hotel. Huge thanks to Wike for making our honeymoon unforgettable! The room itself was unbelievable. Beautiful views, a huge living room, separate bedroom, and an amazing bathroom with a bathtub overlooking the view. Everything felt luxurious and very comfortable. Since it was our honeymoon, the room was also beautifully decorated and we were welcomed with a fruit basket, which made us feel really special. Breakfast was another highlight. The variety was insane so many options that we honestly didn’t know what to choose. Everything we tried was delicious. One thing that really stood out was the staff. I’ve traveled quite a lot, but the service here felt different. Every single staff member we met smiled, greeted us warmly, checked if everything was okay, and helped immediately whenever needed. You can really feel the genuine hospitality here. We also received a complimentary photoshoot from the hotel, which was such a lovely experience. The photographer was great, and we even got a printed photo in a frame to take home as a memory. The only disappointing part during our stay was the Teppanyaki experience at the Japanese restaurant. Unfortunately, it did not meet our expectations at all. The chef only cooked in front of us without any interaction or entertainment, and when I tried making conversation, she seemed annoyed. Considering how expensive it was, it honestly felt very underwhelming. I personally wouldn’t recommend the Teppanyaki experience there. Other than that, everything was truly amazing. Even though I don’t remember everyone’s names, thank you to every single staff member who made our honeymoon so memorable. We absolutely loved our stay and will definitely come back again. And once again, special thanks to Wike you are a star ⭐

Banyuwangi truly is the ultimate ”sanctuary of stillness,” and ÉL Hotel Banyuwangi provides a beautiful, serene backdrop to experience it. I had a wonderful stay overall, and while there are a few areas where the hotel can step up its game, the foundation is absolutely there for this to become an exceptional property. 🏨 The Hardware & Facilities (Top-Notch!) On the physical side of things, the hotel completely delivers. The rooms are comfortable and well-designed, the gym is well-equipped for a holiday workout, and the swimming pool area is beautiful—perfect for soaking in the quiet energy of the region. 🍳 Food & A Soothing Morning Ritual The culinary experience was a highlight. The food quality was solid, and the local flavors were genuinely delicious. But my absolute favorite part of the morning was the outdoor breakfast area, where they offer fish feeding. Watching the fish move gracefully through the water while enjoying breakfast was incredibly calming and set a beautiful, soothing tone for the day. 🌱 Areas for Growth: Service & Sustainability To truly elevate this hotel to a 5-star luxury standard, there are two areas I’d love to see improve: Eco-Friendly Amenities: In a pristine destination like Banyuwangi, sustainability matters. Currently, the hotel is still using single-use plastic containers for bathroom amenities. Shifting toward refillable dispensers or biodegradable alternatives would align beautifully with the natural essence of the area. Staff Guidance: The young team members have incredible potential and are clearly eager, but they just need a bit more structured guidance and hospitality training. With the right leadership, this passionate young staff could easily turn good service into an exceptional guest experience. 🗺️ The Verdict Overall, I will absolutely come back! There is so much promise here, and I have high hopes that the team will take this constructive feedback to heart and continue to polish their service. If you are looking for a peaceful getaway in Banyuwangi, this is still a highly recommended spot. #ElHotelBanyuwangi #BanyuwangiTravel #SanctuaryOfStillness #WonderfulIndonesia #HotelReview #TravelBlogger

This hotel was by far the most pleasant surprise of our entire Indonesia-Malaysia trip. Directly managed by the French Accor Group, it excelled in every aspect: decor, service, room amenities, location, and cleanliness. The rooms boast a modern yet stylish design, and all facilities are new and comprehensive. The surrounding area is fantastic, with numerous restaurants boasting Google Maps ratings above 4.7, plus popular chains like McDonald's, FamilyMart, and Pizza Hut. The food quality here is easily on par with what you'd find in Surabaya city center, but with much better traffic conditions. It's also only about a 30-minute drive from the airport. For travelers who aren't interested in exploring Surabaya's downtown areas like the Old Town or Chinatown, you could easily spend your entire time just wandering around the hotel's vicinity, as all your daily needs and amenities are readily available.

A very good vintage hotel in Surabaya Old Tiown. Loca yes just across Taman Sejarah and near Jembatan Merah. The service is excellent, when I got a warm welcoming letter and a plate of chocolate cake.

The hotel is a resort on a hill. It’s beautiful and the weather is nice and cooling. Facilities include heated pool, kid’s club, 2 outdoor playground, kids water play area (cold water), ping pong table, free e-bike, gym, etc. The staff are very polite and helpful. Room is modern, new and beautiful. The room has safe deposit box, bidet, rain shower, and normal shower head. Basic amenities are 2 mineral water bottles per day, dental kit, vanity kit, sanitary bag, shower cap, shampoo, shower gel, and lotion. Shampoo and shower gel smells good. There’s bath towel and hand towel. Soundproofing can be improved: 1. On the nights we stayed, they had some events in the infinite8 cafe area. They were pretty loud until close to midnight. 2. We can also hear the people talking along the corridor Breakfast is free for kids 5 and below. Taste-wise it’s good. Apart from egg station, salad, waffles and bakery section, the rest are very much Indonesian style. Western-style option is limited (ie. pasta, baked beans and 1 other). What’s surprising is that they have frozen yoghurt and matcha spread! However, the breakfast spread can be repetitive.

Please change the door room coz there some crack on door room number 509. People can sneek into the room. Repair the hot water circulation coz both room 509 and 510 we dont get any hot water in the shower.