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The room was very spacious and comfortable, and the bedding – sheets, duvet covers, and pillows – was equally pleasant. It's conveniently located very close to the Vatican, with a taxi ride costing only 20 Euros. Each room comes with a balcony, and the air quality was quite good. However, the room temperature wasn't individually adjustable. It was 28°C (82°F) during our summer stay, and it got so hot that we had to wait until after 9 AM the following day for someone from maintenance to adjust it. There's a pool downstairs which seemed quite clean, but access isn't direct; you need to pick up a pass from the front desk first.

We had a wonderful stay at this resort. The cleanliness was outstanding, and everything was well-maintained throughout our visit. The staff were friendly, professional, and always willing to help, making the service truly excellent. The amenities were also excellent and contributed to a comfortable and enjoyable experience. The only downside was the location, as it was quite far from the city center. Reaching the main attractions required changing buses and metro lines several times, which was inconvenient and time-consuming. It would be very helpful if the property could offer a shuttle service for guests, even as a paid option, to make transportation easier and more convenient. Overall, we had a very pleasant stay and would recommend this property, especially for couples looking for a clean, relaxing, and well-equipped place to stay. Many thanks to all wonderful staffs

The hotel is about an 8-minute walk from the central station, making it very convenient. There are also many restaurants, pharmacies, and supermarkets nearby, which is very convenient. The hotel rooms are large and actually quite clean, but for some reason, there was always an unpleasant odor that wouldn't dissipate, and I'm not sure if there are any time restrictions for room cleaning. However, the hotel breakfast was very good, and the staff were very friendly.

I recently stayed at this hotel and while there were a few positives, the overall experience was disappointing due to a series of overlooked details and frustrating issues. To start with the good—the staff were great: friendly, helpful, and informative. They made an effort to assist whenever asked, and that hospitality was appreciated. The location was decent, about a 30-minute bus ride to the city center. It’s not exactly central, but manageable if you’re okay with the commute. The room was reasonably clean upon arrival, but the quality of housekeeping declined quickly. A lotion stain I accidentally left on the shower floor was never cleaned, and instead of actually scrubbing the area, housekeeping simply placed a mat over it—as if to hide it. Initially, the room came stocked with two sets of towels, but after the first day, only one of each was replaced. While the booking was for one person, maintaining the original quantity would have shown a bit more care and consistency. There were several small inconveniences that added up. For example, the room phone had no directory, so I had no idea how to contact the front desk or reach any services. On top of that, the air conditioning didn’t work for the first two days, which turned out to be because the previous guest had asked for it to be turned off, and it was never reset. It took me that long to realize I had to ask the concierge to enable it again. In a properly managed hotel, the AC should be reset and ready for the next guest without needing to make a request. The continental breakfast was another letdown. The scrambled eggs were dry, lumpy, and had a strange grey tint. The bacon and sausages were cold, and orange juice was served in plastic cups. There was very little fresh fruit, and to top it off, they had a random speaker on the floor playing radio ads during breakfast—a strange and unpleasant ambiance for a morning meal. I’m glad I didn’t pay for breakfast for my entire stay, because it definitely wasn’t worth it. The Wi-Fi was by far the worst I’ve encountered in any hotel. It disconnected constantly and, when connected, barely reached speeds of 5 Mbps. For a hotel in a tourist-heavy area, this is unacceptable and suggests a clear lack of awareness of guest needs—especially for travelers who rely on Wi-Fi to plan outings or stay in touch. Noise was another major issue. The elevator makes a blaring siren-like noise when it opens, which woke me up every single morning. The walls and doors are paper-thin, making it easy to hear people walking or talking outside, and the doors slam shut loudly, adding to the disturbance. Finally, while not the hotel’s fault, there were a few homeless individuals living around the property, which might make some guests feel uneasy, particularly at night. All in all, while the staff were excellent and the location worked, there were just too many frustrating and avoidable issues—poor housekeeping, unusable Wi-Fi, subpar breakfast, noise problems, and a lack of attention to guest experience basics. I wouldn’t recommend staying here unless the hotel makes significant improvements across the board.

We've stayed at this hotel twice. The premium room and standard room only differ in size and the presence of a desk. The renovation is brand new, with a fresh and understated design. The elevator operates silently but is slow. The soundproofing between rooms could be better, but if you just need a place to sleep while traveling and want to quickly depart from Termini for other parts of Italy, it's ideal and budget-friendly.

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I saw some people say it was a bit far from the subway station, but it's actually only about 400-500 meters. I don't think it's far at all; it's right on a small street and very easy to find. The staff are all very enthusiastic. Although the room is a bit small, it has everything you need. It's perfect for a solo traveler, very clean and new. I think it's quite a good deal for the price.

The hotel location is just near to train station. Room cleaning service need to improve, as the compliments water supposingly shall be refill for customer but the room service didn't do so for two nights.

Generally had a nice time in Rome because of the strategic location of the hotel to the Vatican, the Vatican museums, the bus stops going everywhere.   But there are still lots of room for improvement. Pros: 1. Near the Vatican museums (just have to cross) 2. Lots of shops and restaurants nearby 3. Fast check-in at 3pm.  Can leave luggages at storage area if you arrive early. 4. Room is clean and quite spacious. 5. I purchased some items online and had them delivered to the hotel.  Lady at the frontdesk gladly gave the package to me. 6. Can request toothpaste with toothbrush and front desk gave us plus additonal toilet paper and slippers.   7. The lady at the front desk helped us book our hotel to airport transfer (70 Euros using a BMW). 8. There are clean toilets near the elevator and we used it while waiting for our ride going to the airport.  The lobby is also relaxing and only a few people around.  9. They also have a storage room where we left our luggages when we checkout before 10am.   Cons: 1. Walks ways can be crowded due to many tourists nearby  2. Hot water at the bath area was not available during the morning after our first night.  Forced to take a bath with very cold water during winter time so you can just imagine the discomfort we had to undergo.  Very disappointed with this considering we paid a lot for our stay.  They should have regular check-up and maintenance to avoid this situation. 3. People at the front desks are not really welcoming and rarely smile.  But they finally smiled when I gave them coconut chips as token of our appreciation. 4. Bottled water only available on the first day of stay.  Should be daily.  But can request from the cleaning ladies who were very friendly.  5. Room cleaning is only in the morning before 12noon.  Our room was not cleaned on Jan. 1 because we left our room at almost 12.  No one informed us. 6. When we booked the airport transfer with a lady at the front desk, it looks she did not endorse our airport transfer to the other lady staff who replaced her at the front desk and we were quite alarmed because the driver came in a little past 330pm.  The other lady was even saying that her colleague might have not booked the airport transfer because it should be requested two days ahead of schedule.  Anyway, our ride arrived on time but was not able to get in immediately to the hotel because of lack of parking space in front of the hotel.  We had to cross to get to the black BMW.

Hotel is worth the price. 2km from all the famous attractions. Hotel staff very friendly and can speak English. Room a little bit small and no AC. (Or didn’t work) Restaurants nearby. Good value for money.