Hotele z: Bar w Nagano Prefecture, Japan

This is a perfect spot in Nagano if you want to take a break before heading to other parts such as Hakuba for skiing . It is literally right at the station and connected via MIDORI where you can buy groceries and with lots of restaurants. Due to fight delay, we arrived late at night at around 10pm. MIDORI shops were all closed but ht path to hotel still open and we can still find plenty of cafes nearby. It has reserved Alpico bus to Hakuba right at hotel or you may go to the regular bus stop at bus station 26 for higher frequency of bus service. Will definitely stay here again if we need to stop over at Nagano. Though the hotel is not new, it’s spacious and clean enough for a comfortable stay .

The room was incredibly spacious, offering exceptional value for the price. The hotel maintains a peaceful and quiet atmosphere, which I truly appreciated. While the furniture and carpets show some slight signs of age, the overall comfort remains high. I was impressed by their Zero Waste policy; instead of plastic bottles in the room, they provide glassware and a convenient water dispenser located right by the elevator. Please note that for a two-night stay, there is no housekeeping service, which aligns with their eco-friendly initiative. The amenities were comprehensive, and the service was outstanding—truly upholding the high standards of the Mercure brand. Parking is plentiful and hassle-free. Lastly, the view is a hidden gem; on a clear day, you get an unobstructed, breathtaking panorama of the mountain range without any buildings blocking the sight. I highly recommend it for a relaxing getaway!

Here’s a polished and natural-sounding review you can use: Review: Twin Line Hotel Karuizawa is a very cozy and comfortable place to stay. The architecture is beautiful, modern, and thoughtfully designed, creating a warm and relaxing atmosphere. The hotel is extremely clean, and everything feels well maintained. The breakfast was very good, with a nice variety and great quality. I especially loved that the hotel offers free coffee, tea, and many other drinks and snacks ..such a thoughtful touch that makes the stay even more enjoyable. The hotel crew were very friendly, polite, and helpful, making us feel truly welcome. Overall, a lovely hotel with great service, comfort, and attention to detail. Highly recommended.

It was a great experience to stay in this hotel! Very nice view and staff are very polite and willing to answer many questions. Outdoor area is very big that we could take bicycles with kids. Also there are kids outdoor playground that can spend whole day there. 

The hotel is really well situated, less than 10 minutes from the JR station, and on the same street as the Shrine, so there were lots of places to eat nearby. I stayed in a dorm, which had more people than I expected for a room (I think I saw at least 60 bed/lockers) so it was quite loud even at night as people kept walking in and out. The actual bed was fine, and the people at the front took their time to walk me through what to know for the hostel. The lounge is a little awkwardly partitioned, but at least you get a space to use if you need food. The dorm itself, I think has a little too many people to be comfortable but is clean enough. The lights never turn off, but because you have a curtain, it blocks out most of it. The largest issue is the noise, since people are coming in and out at random times of the night, and the buttons to open the door are also quite loud when you're trying to sleep. If you want ear plugs, they have them for a fee at the front. Nagano overall was very nice though, and the location made it a lot easier to get around.

I chosen Cottage A to stay in. While there is nothing much to complain about the cute cottage, personally it is a bit too small for me. But nice environment, good and helpful staff and a very convenient shuttle system to bring you around. You can also call an internal shuttle service that can ferry you from your cottage to the newer West hotel for their buffet breakfast. Otherwise you can eat at the East Hotel for either a Japanese meal set breakfast or a Western style set breakfast. The bread is really good and soft. The outlet shopping mall is accessed by their half hourly shuttle bus and you can do your premium shopping there and eat at their various restaurants or at their food court style food outlets.

One of the best hotels I’ve stayed in. We visited in early November 2025 during the autumn season, and the beautiful foliage added such a romantic touch to the surroundings. I loved the modern interior, the comfortable bed, and the overall room layout. The hotel looks incredibly romantic at night too, especially with the reflections on the pond. The outdoor onsen was a highlight. It felt serene at night, and the maple trees lit up in the evening made it absolutely scenic. The onsen is located in a separate building, so you do have to walk through the cold, but it wasn’t an issue as the hotel provides thicker robes. If I had to nitpick, the indoor slippers weren’t the most comfortable. We drove during our stay, so getting to nearby attractions was easy. There’s a large supermarket and a pharmacy about 5–10 minutes away, which was very convenient — we didn’t even need to visit any convenience stores. This hotel impressed me so much that it made me look up where else Hotel Indigo has branches in Japan!

酒店服務很好，入住時是一位感覺很有資歷的先生接待的我 雖然語言不通，但是我瞭解到了酒店中的各種訊息和設施 免費的公共温泉是24小時的，早餐改了開放時間也被提醒到了，還順利的和他約到了私湯 我們是週一入住，店裡客人不多，私湯也很容易約到，45min衹要1000日元，對住店客特別友好 而且入住當天到店特別晚，酒店連夜床都開好了，這點很棒👍🏻 我幾乎不用收拾什麼東西，換好衣服泡好温泉就可以和睡覺無縫銜接 這是我在日本最棒的一晚😆😆 （除了因為木質房間而產生的一些木香讓我有點不習慣以外）

We liked much the good surrounding in front of the hotel and japanese futons. We booked two japanese style rooms with toilet. Onsen is right there on 2nd floor. It's about 500metres from Kuppa bridge. The staffs were also really nice and kind. We loved their lot of japanese side dishes for breakfast.

A cozy boutique hotel with great access to Karuizawa attractions. - Excellent location in the heart of *Kyu-Karuizawa (旧軽井沢)*, walkable to *Old Ginza Street*, cafes, shops, and St. Paul’s Catholic Church. - Peaceful area, convenient for exploring by foot or car. - Room was clean, stylish, modern interiors with natural wood touches. - Spacious rooms (especially for Japan standard) with comfortable beds and good amenities. - Pyjamas were provided - Friendly, English-speaking staff; smooth check-in/out process.