Hotele z: bar w New Mexico, United States

Stayed for two nights. Every morning I was woken up by the waiter at around 8 or 9 o'clock. On the first day, there was knocking on the door. It was bang bang bang when both of us were sleeping. Saying that we didn't need to clean and later didn't work. I opened the door and spoke in Spanish very quickly and I couldn't understand it at all. Anyway, I asked him to leave. It seemed that there was knocking on the door again after a while, which affected my rest. On the second day, we were woken up by the room phone at around 9 o'clock when we were sleeping soundly. . I answered the phone but there was no sound from the other end. I was woken up two days. There are many hotels in downtown and Loretto is also very beautiful. Anyway, there is no need to choose this hotel for the location or something. I am so angry. The toilet was blocked after using it normally. The cleaning didn't change the towels on the first day and there was no use on the second night. There is no bottled mineral water in the room, not even at the front desk? ! ! !

We had a wonderful stay at the El Monte Sagrado hotel. We had mistakenly booked an accessible room, and wanted a tub in our room. Amy at the front desk was extremely helpful, and switched us into another room, brought us new keys and escorted us to a room with a wonderful tub. We were there on the last night of our honeymoon, and the staff added wonderful little perks and touches to make our honeymoon extra special. When it started raining, the valet staff had complimentary umbrellas on hand for our trip into town. In short, The El Monte Sagrado is a wonderful place with great service!

The customer service was initially great upon check in. Since I have been driving cross country I didn’t really have time to check the details about the parking. When arrived I was told parking was booked and I told I could Park in the side street between the convenient store and the hotel. My car got broken into that night or early morning. Now the staff was good at that moment letting me use the room a little longer to figure out what to do and make sure the police report was good a ect. They had a camera on that street facing my car. This is were the customer service falls. Its been over a week of me ask and calling to request the video footage of the incident and I keep getting pushed to the side. Apparently no one know the situation with me getting the footage but the manager and the so called security team thats in charge with the videos footage. I have sent an email requesting it and have not received nothing. No call back in regards to the video footage. This is highly unprofessional when a customer had their vehicle broken into when staying on their property. I should have gotten the footage at least a day or two after the incident but a full week is crazy and i have to wait for a manager to be on site on Tuesday to get my situation resolved! Unprofessional and unacceptable.

I booked a suite with two double beds, and since I was planning to walk all day, I emailed the hotel directly to make sure I would be able to get a room with a bathtub to relieve my fatigue, but unfortunately, because a group of guests had arrived on the day, I ended up with a room with only a shower during my stay, which was disappointing. There was also no coffee maker in the room, so I had to go to the bar area near the front desk to get one until 11am, which was inconvenient. It was a short distance from the room, but when I had no choice but to get dressed and go to get a coffee, I happened to see a person wearing only a bathrobe with the front open, with their legs open and barefoot, which taught me that I don't need to be so careful. I was in a hurry to look away, so I don't know if the person was a man or a woman. It was convenient that you could request a free shuttle bus (only a tip) anywhere within the map of Santa Fe center (you can get a map) from around 9 or 10am until 10pm. When you leave the hotel, tell the front desk and wait at the entrance, and a very friendly driver will come to you in about 1-5 minutes. Also, to pick up from outside to the hotel, you need to call the front desk and tell them the location. This time, I couldn't use the phone in the United States, so I used Uber taxi every time I went back, but I had no problem using Uber taxi in Santa Fe. It's okay to walk to the center during the day, but it seems better to avoid walking after dark for safety reasons. Tomasita's restaurant, which is just a few minutes walk away, served very delicious southwestern food. Also, if you leave the hotel door and go around the parking area, you'll find the Saturday morning Farmers Market right outside the back door. There is also an area (indoors and outdoors) adjacent to the Farmers Market where you can buy souvenirs such as accessories and tile art directly from local producers, which was fun. At night, you can enjoy live music in the restaurant area with a fireplace. The Native American flute performance was very fantastic and wonderful. The room has a high ceiling and is spacious, but there is no door on the sink, so it's a bit hesitant to use the hair dryer when someone is sleeping. The bed was high, so Japanese people had to climb up on it and couldn't sit down, but it was very comfortable.

We booked a KING room, paid for it and received confirmation. Only after checking in and going to our room did we find out it was 2 double beds. When my husband went to switch rooms, one person at the desk said the kings were all booked and the other person at the desk said there was a remodel and there were not any King beds. I don't know which is true. Clearly they were not interested in helping us at all and since we had already unloaded all of our luggage we stayed there anyway. BEWARE that what you book may not be what you get and at the facility and that was not explained anywhere.

Although being old it has been reasonably updated. There isn't much near to the hotel, but it's easy access to a main avenue. When I checked in I was rushed through the process like if there was lots of people behind me... but no just me so I'm not sure why the front desk was in such a hurry. Also I wanted to use the safe at the front desk but they didn't have the 2nd key so the put my valuables in the managers office, so not quite the same as next day it was a bit hectic as the staff was figuring where were my valuables. In the end all worked out.

A nice hotel located just a block from Lensic & Georgia Okeefe musuem and just a five minute stroll to plaza. Room was spacious and bathroom appeared to be updated though wallpaper was pealing. Nice touch: most lights on dimmers! Refrigerator was missing temp control knob and in need if defrosting. Most of our items froze within 24 hours. Our workout in fitness center was interrupted by a mechanical mishap that filled the room with smoke!. Luggage racks only for use by bellhops so bring some currency to tip! No EV charger in garage.

Our stay at the Sage in was amazing. The staff was super friendly and very helpful with both check-in, check out, and any additional questions we had. The restaurant and bar located on site is amazing. And there's a great salad place about a 5-minute walk from the hotel (Vinaigrette). We were able to walk 10 minutes to the farmers market as well on saturday! The location is great and close to anything you need to do in Santa Fe.

The parking lot is large, open-air and free. The room is large, but the decoration is rather old. The overall service is good. It is located on the outskirts of the city. There are many restaurants nearby and it is safe.

This is a nice hotel, very clean, great breakfast. However there are some downsides we don’t like: the pool’s water is not that clean and the room service is not that good. When we enter the room on the first day, there was no bath towels at all, I went down to the front desk and asked for some. The second day, after we came back, it was already after 5pm, the room service hasn’t show up yet, I called the front desk and it took a while for them to show up to change my towels.