Hotele z: breakfast w Brussels-Capital Region, Belgium

„The hotel itself is pretty nice. The rooms are spacious and clean and the breakfast was nice too. Brussels as a city is not something I enjoyed- there were lots of homeless people around the hotel at night time. At a point while coming from station to the hotel at night, I felt like I might get mugged. Nothing against the hotel though - the hotel is great.”

„Here are some details that the hotel could manage better: 1. Water pressure not strong enough 2. Only 4 hanger hooks on the bathroom door, not enough and far to get the clothes after shower. 3. Artist decor shelves look cool, but not practical for travellers. We need a work desk instead. The tea table is too small for two people to dine, and not even great for doing work. Socket is far, and you will need a 2-3m cable to connect your it to your laptop in the sofa area. 4. Check in process took an hour to be done, but there is no chair for the check-in costumer. The city tax was mistakenly collected. When I showed the prepaid proof, I was asked to send an email to the company to ask for file an investigation. Later in 15mins, I got immediately refund after I asked of if I should contact my travel agent. The room keycard failed to access the first room. It took the receptionists to figure out the solution and I got a new card for another room in 15mins. The efficiency was very low and not smooth at all. 5. We went back to the room after feeling cold stepping out of the hotel around 10am. Later found out two housekeepers started to vacuum the floor and clear the bathroom. We wanted to change our clothes and use the toilet, but they don’t understand. The lady went in and out the bathroom showing impatience and long face. We felt disrupting their work, and we could only get changed in front of the housekeepers in the living room and excuse the lady to let us use the toilet. 6. I once swam in a pool with more than 20 people. It was super crowded. What’s the point of making appointment of using the pool? Besides of the aforementioned, there are still something I like. + There are not many hotels offer pool in Brussels. This hotel has a cool pool on the rooftop with sun baths on each side, and wonderful city view in the both sides of terrace. The pool design is great. + Check in place is in the 2nd floor, bigger than in the lobby of the building. The bar, waiting area and 4 check-in desks are connected in the same area. +Quick lift - It will bring you directly to the floor you press for +The basic room is very spacious and cosy. I enjoyed my stay here. Very quiet all day.”

„I received an invoice by email on the morning of my departure, which indicated I had been charged twice for breakfast, once at the time of booking and once on arrival (which I questioned as I believed I had requested this when booking, but I was told not, so I paid). Despite this, on the second and last day of my stay I was refused admission to the restaurant for breakfast as I was not on the list, even though my keycard (see photo) clearly stated I was registered. Reception could find no record of my payment! It was only when I confronted them with the emailed invoice that they provided me with a voucher. The delay in sorting this out - compounded by one elevator being out of service during my stay, and the one remaining struggling to cope with demand (see second photo) - left me with insufficient time to eat much. Trying to sort the matter out afterwards with the hotel management was a frustrating process. Great location and clean room, let down by lousy administration.”

„Lift didn’t work when I arrived , the next day they got it fixed . But the day I arrived after a long journey I had to carry two of my bags two floors . Than air conditioning was not working. I had to keep the windows open to get donevfreg and cool air otherwise it was suffocating  But the room size was decent , it was near to railway station, it had good halal food nearby and room was clean”

„Naprawdę przyjemny hotel z bardzo profesjonalną obsługą. Jedynym personelem, który moim zdaniem nie spełniał wymogów 5 gwiazdek, byli ludzie stojący w holu i noszący bagaże. Kiedy przechodziliśmy obok i mówiliśmy coś w stylu „dzień dobry” lub „dobry wieczór”, prawie nie otrzymywaliśmy odpowiedzi. Szczególnie podobało nam się wyśmienite śniadanie, najlepsze, jakie jedliśmy od czasu pandemii.”

„Nie całkiem w centrum, ale można tam chodzić w 20 minut. Kocham Sauna na 25 piętrze z wielkim widokiem i może ciepło polecić restaurację (Iris), która ma ograniczoną menu, ale wszystkie dania na niej są bardzo dobrze przygotowane (jeść naszą drogę).”

„Podróżowanie jest łatwe dzięki hotelom z dworcem kolejowym w pobliżu. Ten hotel jest idealny. Znajduje się tuż naprzeciwko dworca kolejowego. Z wieloma atrakcjami w zasięgu spaceru i sklepami takimi jak Zara. Personel był miły. Zostawiliśmy paszport w hotelu i poszliśmy na zakupy. Zadzwoniliśmy, a recepcjoniści szybko sprawdzili nasz pokój i znaleźli paszport. Otrzymaliśmy go z powrotem dzięki miłej i przyjaznej poradzie recepcjonistów i udaliśmy się na lotnisko. Pokoje są przestronne i czyste. Świeża pościel jest bardzo ważna i była zapewniona. Bardzo bezpieczna i ładna lokalizacja. Wielkie podziękowania dla recepcjonistów. Dostępna jest przechowalnia bagażu. Winda również.”

„Hotel był świetny. Jest dobrze dostępny od dworca kolejowego i dotrzesz do centrum miasta w ciągu 30 minut pieszo. Pokój jest dość przestronny i łóżko jest naprawdę wygodne. Jedyne realne ubogi są małe winda i że Netflix nie pracował w telewizji. Ale ogólnie świetny pobyt i zarezerwowałby go ponownie!”

„Hotel molto carino, il personale gentile e la pulizia ha soddisfatto le mie aspettative. Ho soggiornato per 5 giorni insieme al mio fidanzato e ci hanno sempre cambiato la biancheria piana e resettato la camera. La pecca di questo hotel è purtroppo la posizione, nonché sia una posizione comoda in fatto di vicinanza dal centro e dalla stazione di South-midi purtroppo si trova in una zona non molto raccomandabile la definirei quasi ”zona ghetto” ad una certa ora preferivamo rientrare per non dover passare in quelle strade troppo tardi, strade sporche e potevi aspettarti di tutto..”