Hotele z: breakfast w Bedfordshire, United Kingdom

Environment: Excellent. It's a bit of a walk from the terminal, about 15 minutes on foot. The surroundings are open with good views. The room is a bit small, but for a one-night stay after a late-night flight, it's perfectly fine. The shower pressure is good. Hygiene: Clean and tidy, very comfortable. Breakfast: Buffet style, with a wide variety of options including cold and hot dishes, coffee, and drinks. The food tastes great. Service: Warm, attentive, and polite. The explanations were also comprehensive. Summary: Feels like a home away from home, highly recommended!

The stay was okay overall, but I was disappointed with the service. I requested a duvet for my baby's crib because there was no bedding provided. Unfortunately, I was told that none were available. Instead, I was given a towel to place on the hard wooden base of the crib, which was not suitable for a baby. As a result, I had to use my own duvet for my baby and sleep without one myself. This was very inconvenient and not what I expected from Hilton since I have been in many of their hotels in Dubai and the service was top!. I am not happy with the level of service provided here in Luton.

The accessible room was very spacious, and the breakfast was excellent. The front desk staff were super friendly, and the location is incredibly convenient, being very close to the airport station and easy to find. The only downside is that the soundproofing isn't great; you can hear doors opening and closing in the neighboring rooms.

I booked and paid for a superior room based on your offer, as I have stayed in this room before. However, I was given a shabby, small room, number 14. It seems rooms 14 and 15 are reserved for guests you no longer wish to see. The explanation from the friendly receptionist was that the hotel was fully booked, which was not true. She tried to make up for the situation with a practical gift from Champneys, but the claustrophobic room and the difficulty of accessing it with a large suitcase after a long journey were unpleasant. The hotel incorrectly judged me based on my attire, even though I intended to use their facial massage services, which were very professional, as were their massages and the products they use. Everything that was old seven years ago is now seven years older and even more worn out. Breakfasts are modest but healthy. They could use more fresh herbs, which they once grew in the spa gardens, now overgrown with weeds. Guests leave their plates and glasses on the lawn, and no one picks them up promptly. The spa lacks organization, except on weekends when older women step in to help, solving problems more quickly and efficiently. I am disappointed because it is not fair to deceive customers regarding room types. While the room lacked nothing and was regularly cleaned, it was next to a smelly toilet, and I was promised a superior room but given a standard one, as indicated on the temporary card received upon arrival. However, I must commend the lady who has diligently worked there for 30 years. It would be nice if she were friendly even when not promoting their services. If improvements are not made to the facilities and surroundings, there is no reason for me to return specially after the room switch and no difference in the price.

Walking from the airport to the hotel is quite a trek, especially with all the uphill and downhill slopes. The hotel itself is a bit dated, and the elevators are terrible – they frequently stop for no reason. The staff's attitude and service are just okay. Overall, my experience was pretty average.

We were staying only for one night as early flight from Luton airport. Location is perfect close to the shops and Main Street only few minutes walk from the train station and bus station .  Hotel was lovely for what we’ve paid only thing it was very hot day and night and you don’t have air conditioning in the rooms but at least they give you air cooler  Beds were comfortable only thing I would say is the pillows they are to hard the rest very good . Staff very friendly we’ve been offered early breakfast as we would missed the breakfast due to early checked out so we got lots of croissants 😄😄free hot drinks available at the reception,perfect ! No fridge in the rooms

Really conveniently located for our needs. Nice spacious room Comfortable bed with two options if needed Coffee, tea etc. available when needed. Breakfast although self produce, fave enough options and variety to start the day and journey home. Staff we saw were pleasant and very helpful. Would recommend. Thank you.

First time visiting Bedford and I loved this quick hotel here. Walkable distance to the train station, a few restaurants nearby and short distance to the center for shopping and food. . Greeted upon arrival with a smile, the rooms pretty small for a 6’3 athletic guy such as myself. However, it’s functional with everything you need.

Very nice hotel ,super clean Beautiful location  I will come back.

It was centralku located near everything specially the university , resturants and shopping its amazing