Hotele z: breakfast w Nagano Prefecture, Japan

I highly recommend this onsen hotel, ranked among the top 30 in all of Japan, to anyone visiting Matsumoto! The room views, hot springs, food, and service are all impeccable. Having stayed at many Japanese onsen hotels, this one truly offers excellent value for money. Service: The hotel is a 20-minute drive from JR Station and provides a shuttle service. When you arrive at Matsumoto Station, you can leave your luggage at the ACE Hotel, part of the same group, freeing you up to explore. ACE then delivers your luggage to Shoho by 4 PM, which is a very thoughtful arrangement. The front desk service is warm and friendly. A gentleman named Ito helped us book a restaurant in Ise for the next day, making several calls until he finally secured a reservation, for which we are very grateful 🙏. Ambiance: The 56-square-meter mountain-view room is spacious and comfortable, with views of a small town nestled beneath snow-capped mountains right outside the window. The sunrise and sunset are absolutely beautiful. The large public baths on both sides offer unique scenic experiences and are both worth trying, especially the snow mountain view bath, which provides expansive vistas. Facilities: The room is very well-maintained and fully equipped. The hotel also has a souvenir shop, and complimentary drinks are available in the afternoon. Dining: The half-board plan includes a multi-course kaiseki dinner and a buffet breakfast. The variety is extensive, the food is delicious, and it's well worth the price. If you opt not to include meals, there's a ramen restaurant in the hotel, catering to various budgets.

Buffet breakfast was great, children eats free. We have a car so is accessible. Ski field a short 8 mins away. Onsen was nice, unfortunately not all guests followed the rules. Would be perfect if they provided Japanese toiletries in the hotel room (Dove brand provided). Room with balcony was beautiful. Overall we really enjoyed our stay, the facilities, hospitality. Highly recommended.

The hotel is nice, from the station about 10 minutes walk almost in a straight line, wake up. The room was originally wrong, it was reserved for smokers, even though we don't smoke, the room was given the appropriate one, the smell in it was just not very good, like for those who don't smoke at all, it started already on the floor.But the staff, fortunately, were able to find us a replacement for a non-smoking room, yes, less, yes one big bed instead of two, but with stunning mountain views and a coffee machine. The breakfast at the hotel is just as great, the cuisine is Japanese, diverse, there are many drinks, including fresh juices, many desserts. non-smoking measures, yes, less, but one large bed instead of two, but with stunning mountain views and a coffee machine

It was a great stay. The staff was super friendly and spoke English. The had parking vallet, provided an outfit to change into and roam outside. The hot springs was super relaxing and great for the feet and body. We tried five of their private hot spring rooms out of the many more they had, some had super hot water while others were warm. The outside room hot springs were beautifully decorated. They gave us access to the 9 public onsens that had different minerals in the  for body healing. At night it was even more beautiful with the night walk and the town puts on a beautiful show and night market. Super glad we booked the stay.

Cleanliness: The room was very clean. Even two or three-star hotels in Japan maintain a high standard of cleanliness, much more meticulous than what you'd find domestically. Facilities: The facilities are comprehensive, and the room isn't small. Breakfast is very local with a good variety of options. Service: The staff are all very friendly and helpful. I forgot to get my breakfast vouchers when I checked in, but the next morning, I found a letter from the staff informing me about them. During the summer, a triple room for 600+ with three breakfasts is really excellent value for money!

The hotel's public areas are lovely, and while breakfast isn't extensive, there's enough to fill you up with good choices. The hot springs area is also great, with complete facilities and amenities. The only downside was the room. When we stayed, there was a constant, strange noise from some equipment – I'm not sure if it was the air conditioning, exhaust fan, or something else. We didn't bother changing rooms to avoid hassle. Also, it was incredibly dry in the room during winter, and even though there was a humidifier, it was very noisy when turned on. 😂 Perhaps a summer visit would be more comfortable.

The hotel located in good location, with walking distance to the city center area where you can find shops, restaurants, or even Matsumoto Castle. Parking lot provided with fees but it’s quite convenient. The most favorite from this hotel is there’re plenty of amenities – shampoo, conditioner, shower gel from a lot of brands that you can select by yourself at the lobby.

This hotel is definitely one for the bucket list! The service is excellent, and the food is delicious. They also offer a shuttle service to Karuizawa Station, with a polite driver and soft music playing in the car. My only minor complaint is that the hotel doesn't provide bicycle rentals, but you can easily find rental shops nearby.

The hotel's location is excellent, very close to Matsumoto Station, and there are many restaurants nearby. It's in a lively area but just far enough away not to be noisy. There's a popular cafe nearby; we went early the next morning to get a number. It's trendy but reasonably priced, and the coffee was really good. We stopped in Matsumoto briefly after hiking Kamikochi and before heading to Karuizawa. We'll definitely come back to properly experience this great place next time.

The facilities are a bit old, and you have to wait for a shuttle to get to your room. The environment is nice, but getting around outside the hotel on your own can be a bit of a hassle. You can exchange room cleaning for a visit to the hot springs, which have been recently renovated and are quite pleasant. There's a shuttle service to both the outlet mall and the JR station. Just a heads up, if you're catching an early JR train, leave plenty of time as the shuttle takes a circuitous route, and you might miss a connection...