The hotel I stayed at was a small, cozy, and clean place by the sea. The staff were friendly and welcoming, making me feel right at home. Everything went smoothly and perfectly. If I have the chance in the future, I would definitely stay here again!
This hotel is very cute and located in the middle of old town. Very easy to get around. Even though it is on the main walking road, it is very quiet and we didn’t have problems sleeping. There is a terrace which has a good view of the old town, but we were told that reservation is needed. Would be great if there is more variety of breakfast options.
Great location, friendly staff, and a good restaurant - I had a great (but short) stay at the hotel and can definitely recommend it for people looking to be close but not in Old Town. The My only complaint was when I asked someone at the front desk to help book me a ride to the airport and they said it would be €40 - I declined and got a taxi for €23.
Hotel położony jest na obrzeżach miasta Kotor. Widok nie wychodzi na Zatokę Kotorską, ale ma wyraźny widok na lotnisko Tivat i Zatokę Tivat. Jest też widok na Port Montanengro. To miejsce na wzgórzu, z bardzo czystym powietrzem. Osoby posiadające samochód mogą wybierać. W pokoju znajduje się pralnia, zmywarka, czajnik, kuchenka, lodówka, talerze, miski, garnki, patelnie, wszystko. Są tu środki czyszczące, ale jak już wspomniałem, miejsce to jest bardzo daleko od centrum Kotoru, co jest idealnym rozwiązaniem dla osób podróżujących samochodem. Ale nie zatrzymuj się w pokoju C20, bo jest tam niesamowicie wilgotno i mokro. Chcieliśmy zmienić pokój, ale nie mogliśmy.
The only positive aspect of this hotel is the view. Swimming in the sea is not advisable unless you have a very strong immune system, as the city's sewage is discharged just 100 meters away.
Most staff, except for the friendly front desk team and the two Black ladies at breakfast who were very lovely, were extremely rude. Interactions often felt tense and could escalate for no reason.
Asking questions or making reasonable comments was met with hostility. For instance, we asked about guests reserving pool chairs at 9 a.m. and not using them until the afternoon, which happened frequently. The pool waiter rudely stated that guests can ”do whatever they want” and refused to address the issue. How is this even acceptable at a place where the number of seats is very limited? Every luxury hotel has a policy against such practice...
As others have mentioned, staff treat guests inconsistently. We followed a couple into the restaurant who was warmly greeted by the manager, but when we passed by and said hello, we received only a cold stare without a smile.The staff's behavior falls far short of 5-star hotel standards.
The room is clean and tidy, the breakfast is delicious, and the front desk staff provides warm and thoughtful service. The overall stay is fantastic, highly recommended!
Hotel con una ubicación de ensueño, desayunar en esa terraza junto al mar que tiene unas vistas que quitan la respiración un desayuno muy variado .Súper recomendable pasar alguna noche
Wonderful hotel! Mona, the owner, is very pleasant, as is all the staff. The rooms are good and spacious. It's quiet and peaceful. There's parking available. Close to the hotel, there's a great restaurant with tasty food and reasonable prices. The location is perfect if you're traveling by car.
Everything was very good. The staff are very friendly and polite. Cleanliness was excellent. My wife and I chose it for our honeymoon holiday and if we come to Montenegro again, this will definitely be the place we will prefer. Also thank you very much for the welcome gifts.
Świetny
Oceny: 34
9,1/10
Cena od
1 102 zł
za noc
Sprawdź dostępność
Zobacz wszystkie hotele oferujące breakfast w mieście Kotor Municipality
Zobacz opinie gości na temat hoteli w: Kotor Municipality
Zobacz wszystkie
8.5/10
Very Good
GGuest UserBecause the price was set two days before check-in, the price was very expensive, but the room was large, and in the ancient city of Kotor, you can go shopping at night in the ancient city. Front desk service is very good 👍
GGuest UserBest rooms in center of kotor old town,its inside the wall of kotor,room and services was really good,lady who checked us in was very kind and helpful in the process,just note parking is away from the property, the only issue was bell from the street,since we were on street side we were disturbed a bit but thats totally outside of htels country
MMokaddesh RashidI don't think this is a 5 star hotel in any sense, 4 star max. Rooms are not clean and there is nothing much to praise about service.
having said that the view from the hotel is really nice and surrounding areas are also peaceful and fun to walk around
WWil.GI left my sunglasses at the hotel, but I only realized they were missing the next day, after I had already checked out and moved to another hotel. I contacted Trip.com’s customer service to help me reach out to the hotel and locate my sunglasses. Hotel Heritage confirmed that I had indeed left them in my room when I checked out.
The following day, I contacted the hotel again and asked if I could get my sunglasses back that evening, as I was leaving Montenegro for the airport at 6:00 am the next morning. Hotel Heritage kindly arranged for someone to deliver my sunglasses to me and did not charge me any fee. I am truly very grateful for their help.
GGuest UserThe trip was fabulous. The staff was incredible especially Marija who suggested for all sight seeing and arranging cabs. Everything was great in terms of hospitality, food, amenities & cleanliness.
GGuest UserThe place is small but mightier in the service they provide. Aesthetically appealing. Staff were very lovely, kind, courteous and understood the assignment. My friends and I paid extra for the massage service which I will do again as the lady who attended to us knew her onions(she is very good… thank you again😊).
I rode a bicycle after almost 20years, this was free🤩
Downside for us was that “Jacuzzi wasn’t included in the booking”. We didn’t know about this as it was not stated online prior to making the booking and it was part of the reason we chose the place. Information and reviews I read sort of says you have free access to jacuzzi but it is not so however, we expressed our concern regarding this and they where thoughtful enough to allow us use it as a welcome/thank you note from the management.❤️
On behalf of my friends and I, we enjoyed the service/this place.
FFengtaimarcooBecause I booked a hotel late, I didn’t have many choices. Hotels in the ancient city are very expensive. This Puerta apartment cost 4,000 for three nights, which is indeed very expensive. The service is average, the price is high but there is no free water, no slippers, and no cleaning service during the stay (although we generally don't need it). Arrive at noon, enter the north gate of the ancient city, go up the alley to the left of the church, and call the notice at door 505, telling you that you cannot check in before two o'clock, and you can only sit in the ice cream shop with your luggage for an hour. Later, my brother took me to a nearby alley. The room was here and the cleaning was rather sloppy. The highlight is the breakfast, a cooperative breakfast with Athos Street food, which is large and delicious. Because we had to go out early on the first day, the beauty at the dining bar made sandwiches in the evening and delivered them to our room. It was a great review! If you book early, you will definitely choose an apartment not far outside the city.
GGuest UserThe property is well-placed if you have a car – roughly ten minutes in either direction to Tivat or Kotor Old Town. Just be aware that the approach is via very narrow lanes, so confident driving (and a smallish car) is a plus.
Although the building is relatively new, the overall impression is more functional than polished. The staff were pleasant enough, but housekeeping felt a little on the half-hearted side – things like topping up shower gel or toilet paper only happened when requested, and bed linen wasn’t changed despite being obviously soiled.
If you’re looking for somewhere budget-friendly and manage your expectations, it does the job. Just don’t come expecting boutique-hotel standards.
GGuest UserIt was in September 2024. Rested for 2 weeks.
1. Location. Priority of which. To the center on foot in a hurry 25-30. Enjoy. All along the Gulf shore. Beauty. Nearby the shop - 3 minutes. Restaurant - 10 minutes on foot. The area is quiet. Who needs the plates and music is not here. Who needs silence and peace - choose this place.
2. Take the room on the top floor with the view of the bay (required!!!). Sea and mountains. The view is amazing! Every time a new picture. Not boring, but surprises again and again.
3. Hosts. Rarely will you meet such joy and kindness. Any request, wish is fulfilled immediately, with a smile. Everything is resolved. Just good! Machine and Juri - great thank you! And to everyone who helps you, of course, thank you too!
By the way, it was necessary to shift the time of the trip - agreed instantly. Early entry - too decided without problems.
4. Comforts. Everything is available for a long rest and for a couple of days to go. Kitchen (wish a microwave, but can be done without it), dishes. Normal sauna in the room. Good bed with excellent mattress. Live 2 weeks without home problems.
5. The hosts will always help with the transfer, will tell on the tours, will find a guide (we had Marco - a beautiful, cultural, intelligent person. Thank you for a separate!).
As a result. Choose these apartments. You won't regret it.
EEkaterinaHotel and room in particular are stunning, clean, spacious. Breakfast offers 2 options: continental and Montenegro.
The hotel is located in the old city and it is necessary to take into account that there are many bars below, parties in which take place until 01:00.
The staff at the respiratory station could not remember me for 4 days each time asking if I went to a rooftop restaurant. Asked about the transfer to Dobra Water, they said that you need to know (heard that I was discussing) but no one came back.
In the restaurant on breakfast and in the restaurant roof all were very kind, remembered and very nicely communicated.