Hotele z: Gym w Leicestershire, United Kingdom

The Grand is in the middle of an extensive refurbishment programme. I booked 4 room for 2 nights on each side of my daughter's graduation - which I explained to the hotel in advance, so we could have rooms close together to help with hairdressing etc. First the good - beautiful building with stunning original features within a contemporary refurbishment. Stunning public areas, easy parking (albeit the car park is v tatty). The BEST service staff - accommodated all our requests, gave my daughters free parking as a gift. Everyone was delightful, helpful and effective. The bar was superb, superb service and drinks. Breakfast was gorgeous - huge variety with quality ingredients, beautifully presented. The rooms were simple yet luxurious. V nicely appointed bathrooms, comfy bed, lovely shower products. The bad - two of us had to change rooms due to ineffective / not working aircon. Unfortunately, my room was worst with heat topping 33 degrees, even hotter when the hairdresser arrived. I GOT NO SLEEP due to the heat. My friend had already had her room changed before she arrived due to a maintenance issue but her new room had no aircon at all - worth knowing that 4 stars does not mean aircon in all rooms (only 50%) have it. After having to back up we were allocated new rooms. My friend's room was an upgraded one. Mine was not, but the aircon worked to a nearly acceptable level. That said, nothing close to the ”fridge” temperature my daughter / boyfriend and her brother, enjoyed. I spoke to the manager after breakfast as I checked out. He too was charming and completely accepted my complaint. In essence, the ”build” is still happening and he is reporting the snagging issues. Given dinestiv builds can be a nightmare, he did my sympathy as he is trying to coordinate this, much larger build, with people getting in the way. I would love to revisit in 6mths or so - as so much of what they are doing is fantastic - its just quite there yet...but it will be fabulous!

A gem of a hotel, tucked away on the University Campus. Lovely furnishings, excellent food at reasonable prices, beautiful bar and restaurant. We’ll be using this one again.

We - as a family of 4 (2 adults, 2 kids), had amazing experience at Leonardo Hotel Hinckley Island. Hotel was lovely and clean, staff were friendly and welcoming with smile, breakfast was great with a variety of food and drinks for each of us and we had also lovely time at pool with free extra towels! We would definitely recommend the hotel and come back again.

Such a beautiful hotel. Staff are extremely welcoming. Everyone is ready to help. The hotel itself is kept very clean. We definitely had a very comfortable good night's sleep. Breakfast was good. We loved the leisure facilities. The jacuzzi was our favourite, the water temperature wS like having a nice very hot bath! It was amazing. It was the best one I've seen ever. Also it was a very good size.. The swimming pool was far too cold for me to go in. I'm a cancer patient and I can't go in cold water. That was my only negative point.bi would have loved to go for a swim. The steam room and sauna were good. I also noticed there was a good gym but I didn't go there. There was A lovely furnished quiet room with plenty of sofas and coffee tables around to relax or work. Also a computer with Internet and a printer for our use which was really good for working guests. I booked this hotel overnight stay for my mum and myself as a little relaxing getaway and it was perfect. The car parking is not a problem at all. We will definitely be booking this in the future fir jy whole family as we really enjoyed it.

The location is fantastic! 10 minute walking distance to the theatres and shopping areas. The facade is clean and appealing and on entering the building, the bar/restaurant area really provides a wow factor. I had a double room which were two single beds pushed together, so there was no room to stretch out. The kitchenette doesn't come with washing up liquid or a sponge, so I was a little confused as to how I was supposed to clean up. The toilet was lovely, but having lifted the toilet seat, the toilet bowl was filled with yellow liquid. Easily solved with flushing. The shower was glorious I didn't want to get out. The rooms are not sound proofed so if you are a light sleeper like me, make sure you take your ear plugs. On the whole I paid £80 for the room on Trip, other sites were charging £140 so I do think I got a good deal. I paid for what I got.

The place advertised was miss leading, as the hotel it self is in a building next to this huge house that is advertised. The bedroom and bathroom was good, clean and tidy. Service on arrival poor. No information given. The evening meal and breakfast was definitely not good. We would not eat there again. Very poor. Waited an hour for a poor meal. As we waited so long for our food, was 2 minutes late entering the swimming pool. Last entry at 8pm, we got there 2 min past, was told sorry closed. After asking to speak to the manager was allowed in. Which the pool was nice and warm. Overall not a very good experience. Sorry will not be returning.

I had a great time at Leonardo Hotel. Check in was quick and easy. The location is absolutely perfect for those flying from East Midlands Airport, I was able to just walk to the departure terminal in about 5 minutes. Guests of the hotel are welcome to use the pool, sauna and stream room. This is perfect to just get some relaxation in before having a long day of travelling. I would even rate the restaurant highly, the steak frites was delicious.

Clean, plenty parking. Good shower. Only negative was that the sofa bed was not made up for my daughter and took a while for housekeeping to make up the bed. My daughter was very tired as it was nearly 11pm. They did say requests for the bed making had not come through the booking system. She did bring cookies though :) also the EV charger was not working despite several attempts by my husband and checking with the hotel staff so without a charge made out next day travel somewhat inconvenient. One of the reasons for booking the hotel was ev charging and free parking.

Great stay at Holiday Inn Leicester. The room was clean, comfortable, and the staff were friendly. The location is excellent, within walking distance of Highcross Shopping Centre, Leicester Cathedral, and plenty of restaurants. Smooth check-in, good breakfast, and overall great value. Would definitely stay here again!

I didn’t enjoy my stay. I was very disappointed with the room allocation. My room was on the second floor, while my daughters were on the seventh floor, even though we booked together. This made getting ready for my daughter’s graduation stressful and time-consuming. I also requested twin beds when I made the booking, but this request was not honoured. Unfortunately, I didn’t find the staff helpful when I raised these issues. Overall, the experience did not meet my expectations