Hotele z: Gym w Punjab, Pakistan

„Superb experience with class hospitality - from lodging to food to other amenities everything was perfect - very secure and highly convenient check-in to check out journey - Mr sohail Ashraf the chief security officer has ensured hotel security management top notch as the kids were roaming freely in all amenities section without any worry or concern. Complete staff was welcoming and deserve appreciations.”

„It was wonderful stay with this hotel… staff was so cooperative and best thing is that rooms were cleaned. They served us welcome breakfast too… with this price its ok”

„Having read that the Pearl Continental was a 5 Star hotel, made me look forward to staying there. Upon arrival, the staff at the reception desk were very courteous and professional. Check-in was slow due to some alleged computer issue. The rooms were nothing special and looked very tired and in need of renovation. Especially the bathroom, which was on par with a 1 Star establishment. Breakfast was acceptable and service reasonable. Definitely not to 5 Star standards. Again the reception desk staff professional and courteous upon checking out. The icing on the cake for me was when we checked out, I asked where would be the best place to get a taxi. They said they have a desk near the entrance and the staff there can arrange transport for us. So we approached the desk and told them where we wished to go. After tapping on a calculator for 5 minutes the chap told us the fare would be 10,000 Rupees. 10,000 I exclaimed! This was more than double for what the journey should be. I was expecting it to be slightly more as it was being arranged by the staff of a so called “5 Star” hotel. I shared my thoughts on the fare but the chap was not interested. I reluctantly accepted the fare, paid the 10,000 rupees in cash, whilst trying to convince myself that it’ll save me walking a few hundred meters down the road and haggling with the taxi walas in the midday heat. So we were escorted to the vehicle by the chap from the desk. The vehicle wasn’t anything special, just a standard saloon, which had seen better days. The chap from the desk, gesture for me to follow him back to the desk, whilst he asked my wife to make herself comfortable in the car, and the driver began putting our cases in the boot. I followed him back towards the hotel entrance and asked what was going on? He casually replied that he had miscalculated the mileage and would require more money. To which I laughed and replied that the cost was already more than double. How could he be asking for more! I shouted to the driver to take the cases out of the vehicle and asked my wife to not get too comfortable. I then told the chap at the desk that I have never been dealt with in such an unprofessional insulting manner. I voiced that these type of extortion tactics are very unbecoming of a so called “5 Star” hotel. I demanded my 10,000 Rupees, which he grudgingly gave to me. Suffice to stay, I will never be staying at the Pearl Continental in Rawalpindi ever again. It’s most definitely NOT a 5 Star hotel in any shape, way or form. With staff like the guy who tried to rip me off, not once but twice, in broad daylight, just highlights the festering desperation, greed and total disregard of any form of respect or decency that exists here. Absolutely no shame. Anyway we walked 6 feet outside the hotel and got a taxi for 4,000 Rupees for the same journey. Be careful, everything isn’t what it seems. Watch out for these smiling passions and daylight highwaymen.”

„Very pleasant stay and decent room services. One complaint is there was a stain on blanket which I requested to get replaced and wasn't done. There was a slight musty odour but not too overpowering. Will definitely recommend proper cleaning and steaming of blankets and sheets and pillows. Else everything was good. Food was average and bit on pricier side.”

„Brilliant experience and lovely staff. I had a great time and would like to come back on my next visit. Very happy with trip.com and Serena hotel . Just wow especially for my special occasion.”

„We had an excellent stay. The hotel and the staff were amazing throughout our stay of 10 days. The breakfast and the location was also superb. Cannot fault it for anything. The complimentary airport drop off and pick up was added benefit which other hotels do not provide. We will be coming back again.”

„I chose this hotel as it was away from city, so it’s quiet & you can walk outside, roam in DHA freely. Clean environment, amenities are good.”

„Pretty much spot on. Location isn’t bad but it’s not amazing either. But it’s perfect for everything else. Great team, simple check in and check out and everyone was really nice. Rooms were spacious and very clean. Good air con in the room and a very comfortable bed! Highly recommended.”

„hardly 2 mins walk from mmalam (the famous street of lahore) had an amazing stay with breakfast and dinner rooftop services. Staff is quite cooperative. Food is fine and you can easily reach to any point in lahore from this location.”

„This was the most beautiful hotel, and the breakfast was amazing with plenty of options to choose from! The location was brilliant and close to all the boutiques! I’d definitely recommend Nishat and look forward to another stay there in the future.”