Homestays w: Oslo County, Norway

„For our stay, we booked a studio apartment at The Sweet. The room was lovely and kitchenette was well-equipped. We were able to cook meals there over the days of Christmas when most restaurants and shops were closed. The location is a little outside of the center- nice and quiet but easy to access public transit. My biggest issue with this hotel was that communication was very… odd. As the booking notes, I called the hotel in advance to schedule my check-in. When my call was answered, I told them who I was and that I was calling to schedule my check in (for a time when the booking said check in is available). I was told no one would be at reception at that time (3pm on Dec 23) and they would text me instructions for how to check myself in. Then she confirmed my phone number and asked for my email address, but when I started to give it, she said, “oh, that’s ok. We can’t use email anyway”. Odd. Before getting off the phone, I had her confirm that I would receive a text the next day with instructions to check in. Our train arrived around 2pm in Oslo and we still hadn’t received a text, so we waited at the train station thinking perhaps they would send the text right at 3pm since that was the time I had requested. At 3, I still hadn’t received anything, so we called the hotel again. A different employee answered from the one I had spoken to the day before. I gave my name and explained that I was calling because I had scheduled check in the day before but hadn’t received the information to check in. The employee asked where I was and told me that there were people staffing reception to help us check in, which I thought was odd because the previous employee told me no one would be there. When we got to the hotel, we rang the bell and got into the building, but reception is apparently in the basement- there is only a very tiny sign that says this- so we missed it and I called them again. A man came up with our keys and got us set to go. We got into our room and it was lovely! About 5 hours later, I got a call from Trip saying that the hotel is trying to contact me because they are wondering why I hadn’t checked in and they don’t have a way to get in touch with me. I was sitting in the hotel room when I got this call. I told the Trip representative that I was checked in and it was fine for her to give my phone and email to the hotel. I know the communication elements have taken up a huge portion of my review and I know they are not the end of the world, but I want to share them because I believe it would be quite simple to avoid situations like this in the future and make the guest experience that much more pleasant at The Sweet. We greatly enjoyed our stay at the hotel overall and thoroughly enjoyed exploring Oslo!”

„Należy go przesiąść do metra z głównego dworca kolejowego w Oslo, do którego zajmuje około dwóch lub trzech przystanków. Pokój znajduje się w metrze Toyun, które jest oddalone o cztery minuty spacerem i jest bardzo wygodne. W pobliżu metra znajduje się supermarket i restauracja o godzinie 7-23. Chodzi o to, że w pokoju znajduje się kuchnia. Nasza trójka ma dwa pokoje. Czujemy, że jest tu ciepło i wygodnie jak w domu. Po wymeldowaniu należy zdjąć pościel i wystawić ją do punktu zbiórki, a śmieci wystawić pod drzwi, wyczyścić zużytą zastawę stołową. oraz kaucja w wysokości 2000 zostanie zwrócona. Uwielbialiśmy to mieszkanie.”

„In Norway, this food is expensive and average Renting an apartment is ideal. There are a few things to note: One throws garbage to be dressed neatly and with a mobile phone Why? Because I'm plain, slippers, back, locked out of the door Second, wear neatly and bring a mobile phone in the room. Why? Because I was in the bathroom, the door was pushed open, Cleaning staff made a mistake with my check-out time Wear neatly and bring your phone at 2 am Why? Because the fire alarm went off, everyone left the building. And finally, it's because Indian guys are cooking at 1 a.m. What kind of curry do you make at 1 a.m. The whole building is awake, so let's have a late night snack together. And when they come, they will be safe. You can laugh and cry. It's all experience.”

„Pokój był niesamowicie czysty i schludny! Lokalizacja jest bardzo dogodna, zaledwie 10 minut spacerem od dworca i blisko plaży. Oglądanie zachodu słońca i kolacja były naprawdę przyjemne. Jest też pralnia z samoobsługowym praniem i suszeniem, co było bardzo wygodne. Darmowa woda gazowana i owoce były dostępne na dole. Co najważniejsze, pani z recepcji była niezwykle miła i pomocna. Poleciła świetną restaurację z pysznym jedzeniem i wspaniałą atmosferą, a nawet pomogła nam w razie jakichkolwiek pytań. Gorąco polecam i na pewno tam wrócę!”

„Расположение рядом с вокзалом и в целом достаточно близко от основных достопримечательностей, но сам район достаточно мигрантский и в нем не всегда комфортно находится, к сожалению. Также большой минус, что нет системы кондиционирования, а только вентялция, в жаркий день апартаменты достаточно сильно нагреваются. Оперативная поддержка через WhatsApp, стиральная машинка непосредственно в аппартаментах, полностью сервированная кухня”

„Location is really good. In the middle of the shopping street and very close to the train station. Room is very clean and they provide small helpful items that you may need such as a water bottle. Bed is single size. I didn't know that the check in can be done via their website to get the access code. But I managed to sort it out soon. Really value for money in Oslo!”

„第一次住標準化的歐洲營地，體驗很不錯，因為不是房車，選擇了小木屋，公共浴室和衞生間都很整潔，因為沒帶廚具，沒能體驗公共廚房，營地自然環境很好，空氣很清新，門口就有42路公交車，去市區中心衹需要半小時，營地門口還有超市，工作人員也很nice，圍觀了營地的房車們，就像參觀了房車展😁”

„We chose an apt because we like to do our own cooking  The stove hob didn't work and they fobbed us of with electronic responses and broken promises for our total stay of 3 days. On the last night they asked us if we would consider changing apts if one became available. What a joke the place was empty You could shoot a cannon and not hit anyone. If they did not have maintenance available they could have offered the change on the first Night . Lots of food wasted because we had no cook top. No front desk means that there is no one to complaint to. Their Automated electronic responses to service requests  provides appalling customer service. Emails and emergency phone calls don't generate responses either. A disappointing stay.”