Homestays w: Azores, Portugal

The check-in was the most problematic part. I hadn't received any instructions from the host (also not in spamfolder) how to unlock the entry gate to the property. It was already getting dark and the host was also not reachable by telephone. Monica from Trip customer service eventually managed to forward the necessary entry codes to me (many thanks for the assistance!). ++ The room was spacious and convenient, the bed was comfortable, the bathroom and toilet were clean and there were enough towels. For those who like to watch TV: a huge flatscreen with plenty of channels. The shared patio with a little swimming pool is very nice with beautiful sea view. The property is quietly situated at a 15 minute walk from the centre of Angra. -- No written instructions (e.g. WiFi password) or general information (amenities) available. There are shared facilities in the property and the kitchen can be used for preparing meals (self catering). Although the reservation mentioned breakfast included, there was no fresh bread brought in. Not the end of the world but better not mention it as an option. Also unclear if items in refrigerator belong to other guests (self caterers) or are for general use so we didn't touch any. The host was not available by telephone for questions and also never responded to my initial calls on the day of check in. The room was in the basement and from time to time some smell from the sewer pipes lingers in the room.

I was a little disappointed that this is not, in fact, a hotel. I think I might have been the only person staying there, I didn't see anyone else except for about 2 seconds in the breakfast room. The only contact I had was by email, and all the instructions were only sent the morning I was traveling, so I didn't receive them until I got to Pico. The room was comfortable enough and very clean. But lots of things are dated. The internet was non-existent. The air conditioner and bathroom fan were both ancient and made a lot of noise. The breakfast was only meh, but the view from the breakfast room was lovely. The location is good, close to town and in a quiet area. I didn't spend much time at the hotel and it was too cold for a swim, but I imagine that would be great when the weather is warmer as the pool also has an amazing view. It's worth it for the price.

The Charming Hotel is a beautifully preserved historic building with a warm, inviting atmosphere. The rooms are comfortable and well-equipped with most of the amenities you’d expect, including a glass bottle of water that is refilled daily. Complimentary coffee is available throughout the day on the ground floor. The staff were exceptionally accommodating—I made use of the luggage storage and was even able to return after checkout to enjoy a coffee and relax on the patio before my departure. Breakfast was well-prepared and a lovely start to the day. One thing to note: access to rooms is only by stairs, so guests with heavy luggage should keep this in mind. Overall, this hotel offers a wonderful experience in a fantastic location. I would gladly stay here again.

It was an absolutely wonderful decision to stay at this hotel. Everything has been thought through down to the smallest detail. Impeccable cleanliness, great soundproofing, and everything you could possibly need. You can do your laundry and dry your clothes, and there is also a fully equipped kitchen with absolutely everything you might need. 10 out of 10! I highly recommend it to everyone.

You will stay in the Azores highest building top level, with an amazing view. But it has a super small rooms. Is like it was a flat with 3 bedrooms, and they are renting separately with common places. Is somehow clean, good ideas, but in some parts the wall is just falling off. Good for one night sleep over

Para el precio mal. El desayuno siempre lo mismo, poca variedad de embutidos y de fruta. La hab de minusvalidos que es la que nos dieron sin serlo, muy mal situada, planta baja con la ventana a la calle( no se puede abrir por el ruido ect), huele fatal,está justo en la cocina-comedor y al lado de la puerta de entrada por lo que hay ruido cada vez que entra alguien, cuando utilizan la cocina, parece que los tengas dentro de la habitación. Las habitaciones son bonitas pero para nada con vistas. Suerte del personal que compensa un poco estas deficiencies.

In general, a good local accommodation to stay in, offers good cleaning, reasonable comfort and staff are sympathetic and helpful. I have been in this accommodation several times and I liked it very much, however, there were some things that did not work so well, in particular, there were no bath towels available in any place of the apartment and the shower was not available. I didn't tell you what happened at the time, and I didn't ask towels and to get the shower, just because I arrived late and stayed only one night. I believe that the problem is that particular apartment or something like that, because I was in other apartments and it was all right, but they should take this into account that all apartments are equally in a position.

The room is small and exquisite, and the window is facing a flowering tree. I immediately fell in love with this suite. Breakfast was delivered to the door of the room and the variety was quite rich. The location is quiet in the middle of noisy, it is very convenient to stroll around the town.

Absolutely stunning place, house with history. Beautiful design, well equipped, tea/coffee facilities, nice staff, and very close to the airport. All in all highly recommended

Quite ok House owner contact me few hours before for any assistance or difficulty in finding the place. The only point that is not up to expectation is washroom is shared.