The hotel was not geared up for a coach party 1). Each time the driver had problems accessing the Carpark, non space for coach to manoeuvre 2). For meals we were herded into a room not suitable to seat a coach party, 48 of us were squashed in; it got very tight, noisy, hot and claustrophobic. On the 2nd morning my partner wasn’t feeling well, so we sat at a table in main restaurant; a waitress told us to move, as these seats were for paying guests only. We asked her what we were and she just told us to move. She was extremely rude. 3). After the evening meals we tried to move out to the seating area around bar and reception, but most were reserved. They allowed us to sit at table in main restaurant. None of this reserved seating was used by anyone all evening. On the second evening the seating was all reserved again; we asked at the bar if someone was actually going to use it that evening; to be told it was all reserved to give privacy to a couple each evening booked in for a romantic diner. One of our party sat at one of the reserved seating and a lady bar staff went over to the table, banged her fists on the table and said get up you can’t sit here. Again extremely rude. The bar manager explained the hotel policy to us, he was the only friendly staff. 4). The choice of food was limited and very bland, ran out most times.
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