Hôtel de La Gare

Didn't honour ******* prepaid reservation. Had to pay again in cash

LOC.: In small side street beside intercity Bus Sts. @"Adjame" the v. popular & crowded area _can walk in 1 straight line S. to “Plateau” =3-4 km _or Walk a little 0.5 km N. to main Str. to catch Bus /Mini Bus to any place: many buses to “Plateau Sud” & PCR-test #3-10-15-19 +200 Fr. Then (SOTRA) Bus# 06 to Airport +500 F +until 20:30 _to “Trechville” (the best central area for tourists to stay): Bus# 58-59 include another PCR-test or Micro Bus terminal go to “Grand Bassam” Beach +500 F +1 hr. dur. RM.: As described with no Eng. language 5 channel flat TV _It’s semi old but everything is working. HT.: big Size with many Rms. in 3 Fl. _small size Reception & old bad Restaurant w.\ big flat TV _many Wi-Fi routers but not working only after sleeping the guest & staff. STAF. & Mgmt.: the total average is not very Bad? _I arrived at late night with local assistant and found no Rm. and told me: we did n’t have anything from “*******” for me after talking: I found a problem between Ht. & “Exp.” About transferring the (money collected by Exp.) to Ht. via Bank & the boss give an orders didn’t accept booking from “Exp.” & also no available Rms. _I didn’t move: It’s a new country and before mid night then after 1 hr. from negotiations with me & the brave Assistant they offer to stay at another worst Rm. without AC or TV & with shower only (Toilet shared) _I accept directly? ... And, at next noon F.D. moved me to my Reserved Rm. and they became having some empty Rms.? _they have limit Info. plus another Business to do so don’t have a time for Hospitality ... No way to make a Complain via Web of "Exp." except using virtual Agent! or expensive Tel.? & No reply for email!