lincolnlim
9 października 2024 r.
The overall standards fell below my expectations having stayed in various Pullman Hotels this year and being Platinum Accor member. I was not shared the benefits as a member of Accor during check in. The chamber staff overlook for 2 days on topping up the body wash soap in the shower area until i highlighted the situation. The breakfast spread looks very different from the photos shared on their website. The saving grace and person who made the experience for me was Victoire from the restaurant. She was very hospitable with personal touches to ensure all her guest were well taken care. Well done Victoire. Hope to see improvements on my next trip back.
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