Nancykh
13 czerwca 2024 r.
While our stay at Hawthorn was pleasant overall, we encountered some issues. The receptionist was somewhat rude and initially assigned us a smoking room despite our preference for a non-smoking one, leading to a bit of argumentation to rectify the situation. Additionally, the paid parking was not convenient, and the towels provided were old and hard, which detracted from the comfort of the room. Furthermore, we noticed some cleanliness issues such as toothpaste residue on the glass. On a positive note, the rest of the staff were very kind and helpful throughout our stay.
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