Potenciano
27 czerwca 2023 r.
My recent stay at Al Diar Mina Hotel was a thoroughly disappointing experience that left me feeling frustrated and dissatisfied. From the moment I arrived, it was evident that the hotel fell short in several areas, including poor service, dirty rooms, lack of preparation, and hygiene concerns.
First and foremost, the service at Al Diar Mina Hotel was far from satisfactory. Despite making an advanced booking, the hotel was unprepared for my arrival, resulting in a long and frustrating check-in process. The staff seemed disinterested and unhelpful, offering little assistance and failing to address my concerns adequately.
The cleanliness of the rooms was abysmal. Upon entering my assigned room, I was greeted by a sight of disarray and filth. The couches were visibly dirty and stained, making them unsuitable for use. The carpets were in desperate need of a thorough cleaning, with noticeable dirt and stains throughout. The overall lack of maintenance and attention to detail in the rooms was disheartening.
To make matters worse, the bathroom in my room was in a poor state. The toilet bowl was unstable and moved when in use, which was not only inconvenient but also raised concerns about hygiene and safety. The floors were wet, indicating a lack of proper cleaning, and the presence of cockroaches further exacerbated the unsanitary conditions.
The overall condition of the hotel was disappointing. It was evident that the management did not prioritize cleanliness and maintenance. The lack of cleanliness and hygiene throughout the premises was a cause for concern and greatly impacted my overall experience.
Additionally, the lack of responsiveness from the staff to address these issues only added to my frustration. My attempts to raise concerns were met with indifference and a lack of urgency, which further demonstrated the hotel's disregard for guest satisfaction.
In conclusion, my stay at Al Diar Mina Hotel was far from satisfactory. The poor service, dirty and ill-maintained rooms, lack of preparedness, and hygiene issues, including cockroaches, created an unpleasant and uncomfortable experience. I would strongly advise against choosing this hotel for your stay, as it fails to meet even the basic standards of cleanliness, service, and guest satisfaction
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