Gość
8 października 2023 r.
I had a very high expectation for this hotel because it is new and looks nice. Nevertheless, I was extremely disappointed during my stay there. We found out the hot water wasn't running and informed the staff and they kept telling us they were fixing it for three hours. We ended up giving up and showering with cold water after paying all of that money. We called the reception for room service because the number they gave us for room service wasn't being picked up (there's no menu in the rooms btw). The reception told us they will forward our call but they didn't. We ended up going to the restaurant to get some food even though we were staying in the hotel. The staff sounded extremely unprofessional during all phone calls we had with them and they never bothered to introduce the hotel or themselves. We thought we found a wrong number on Google. In conclusion, this was a waste of money and there are much better options in Addis for this price.
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