Karma Minoan

Boy, we really loved so many things about this place. The 3 stars is for the accommodations only. The unit needs serious work. The bathroom is so small, and have the look of poor construction and workmanship. The faux concrete look in the bathroom makes it just gross and was not good and looked terrible and dirty in our unit. I actually thought maybe our bathroom was being remodeled until I asked. I was told it's suppose to look this way. There were cracks in the ceiling, and there was poor patching fixes on the ceiling from previous cracks. The caulking job was awful around the toilet. The shower is so small and does not work and my guess is water is often hitting the ceiling or flooding out of the shower itself. The bathroom has no fan so when you close the door you're dripping sweat when you come out. We kept the door open to tolerate this better. The entire unit ended up smelling like whatever was happening in the bathroom. There is no lighting or mirror for to apply make-up or do your hair, I was not interested in spending more time than I needed to in the bathroom. There is no place to put your clothes in the unit itself other than a closet area or your suitcase. There is a little old looking white fridge sitting on the floor. The only furniture is that and a desk and chair (that scratches up the floor) everything else is built into the unit itself. Such as a bed platform and side tables. There is a lengthwise mirror on the wall, and a giant blue pot, that is there for cosmetic reasons only. These are not five star accommodations, not even close. It's a shame there is so much that is five star about Karma Minoan but the units themselves don't measure up. What is five star is the staff, Anna, Georgia, George, and housekeeping, They are so wonderful and make the resort what it is, and they go out of their way to make sure you have everything you need or want. Without them we would have moved to a hotel. The view is crazy good from every unit, and the pool looks very inviting. The grounds generally are wonderful. Most evenings we wanted to turn the air off and open the door and window and enjoy the ocean breeze. But, we could not do this because there are no screens. The restaurant was great, and we thought reasonable in price. The social happy hours were fun and made it so you talked to people when you ran into them around the resort. We had a great trip. But, the accommodations in the unit itself just did not measure up and I expected much better after reading all the five star reviews. There is no reason for Karma not to put into their units thoughtful, five star quality furniture, decoration, and workmanship.

Well presented place, nestled out of agios Nikolaos, the grounds up to reception are lovely , well maintained all over resort. In reception there are very knowledgeable staff , Anna and Georgia were are main two who we dealt with. They could tell you all you needed to know and do on the island , very helpful. We did not hire a car, the bus service , 5 min walk away was great . Hubby hire a quad for 2 days , so we went on adventures around the other side of the island . We also took some of the trips , spinalonga, safari to water fall, which took in olive oil factory, kritsa, and the oldest living olive tree about 3,000 yrs etc. The staff are all lovely , kind and courteous, the house keeping manager Anthi , and her team , could not do enough to make your room feel welcoming every day . The room consisted of sitting area , bedroom area with coffee machine and fridge , also mini bar, shower room and toilet. The food was delicious something for everyone , am gluten and lactose intolerant, and still lots to choose from. We had welcome night, acoustic afternoon, traditional Greek night that was fantastic, great fun was had by all. Cocktail evening. Thanks to the wonderful, humorous bar staff, stelios, sotiris , George and Georgia, they have kept us entertained for the last 2weeks . Lastly marina who has let us stay in our room as it was not needed and we have a late flight , there was a plan B if needed . Thank you all for a wonderful time and will definitely be back .

Our stay was amazing, very nice place with amazing views. Stelios, George and the rest of the team took great care of us. Was our first time at this Karma Hotel and it worth the visit with great beaches around but do need a car to get around. We will be back again as we really enjoyed our stay.

Absolutely lovely Greek hotel with a wonderful breakfast and great meals supplied by an incredible cook. Reasonably priced meals and happy hour did us well in the evenings.. The staff here are just wonderful and from the cleaners (who do an amazing job) to the bar and reception staff - they truly are a wonderful asset to Karma. Anna and Georgia in reception and Anna (in the restaurant) and George who does the dinner service - are all very personable with great sense of humours and very helpful at anything you need. Love that it’s so close to Agios Nikolaus also! €12 in a taxi.

We spent 2 fantastic weeks here and just loved the chilled vibe. The views are amazing, rooms very comfortable. The staff are just so super friendly and entertaining. Special mention to all the F& B staff Sotiris Stelios George Anna They go above and beyond.

We arrived last Saturday with me my partner my mate and his partner had a amazing first few days on the island the hotel is up on the mountains over looking the sea the location is to die for while having breakfast in the morning really is location is ideal beach not far bus service outside but we got motorbikes and travelled 15 min into town ideal the staff can not so enough for u very helpful from reception right to the bar staff honestly u will not get service like it they can't do enough anyway Thursday my friend had a accident on the motorbike ended up in hospital and the hotel couldn't of been anymore help to the point of getting me taxi to and from hospital getting us anything we need and also translating Greek to English also to the point my friend is still over there now trying to get home for a operation and they are putting him up until this coming Friday as it is the only flight to come home this is the service karma provide it really is 5 star service and beyond right from the manager to cleaners they really should be proud of every single staff they have on the complex thank you karma I will myself defiantly come back to the hotel and also the island Thank you for our stay which was very very pleasant up till my friend accident