We booked a 2 nights stay for the private pool room. Lets start with the pros which are less than the cons sadly. The hotel (especially the room) is at a nice lacation,viewing the seaside. Pool and balcony are very big,having a small patio outside to sit and enjoy your drinks and 2 sunbeds to enjoy the sun. Sadly the weather didn't help us(rainy and windy) and we couldn't enjoy this part of the room. Swimming pool has a filter which renews the water all day which is good,but the result is cold water if the weather doesn't help. Bed was very cozy and soft. Room had 2 air conditions providing a nice temperature. They have quite good breakfast,big variety,different things each day. Mostly of the staff were polite and nice. Now the cons. Let me state that sadly the weather was not good so the small bad details were easily noticable. We checked in and walked to our room by ourselves. For a 4 star hotel i would expect at least a walkthrough of the room and everything included. The room was clean but not as clean we would expect for the money. Dust to some places and bathtub's and shower's showerhead were both full of salt. The room has a big bathtub in the corner of your bedroom which is a nice touch but it was not fully working. It was missing a button with which you could chooce from where the water comes(tap or showerhead) and the showerhead was broken. We called reception and they came to change the showerhead but they couldnt fix the button,so we had to fill the bathrub holding the showehead for half an hour. After request they gave us a small tool to be able to press the button but that only worked once(too big didnt fit in the hole),so we didn't try again. Outside the patio was nice but the wooden floor deck was not ready for summer season. Small pieces of wood coming out of everywhere,with result to step on them and "hurt" out feet,we had to go around with flip flops. Swimming pool looked cool,was not used because of the bad weather and cold water,BUT was dirty when we came. So they had to come and clean it during our stay. The plus - room has seperate toilet and shower BUT the minus is that sink is also outside of both of these rooms,like in the main room. Mini fridge was totally empty which is the first time i see in a hotel. We had only a small bottle of water,outside of the fridge, waiting for us. We paid 300 euros for a 2 night stay. Sadly not value for money. Maybe if the weather was good we could oversee these details but still,a 4 star hotel should offer a nice stay either way. NOBODY except the very nice worker they sent us said that they are sorry for this poor condition of the pool,showerhead and broken button(not fixed) . Neither they mentioned it,neither they offered any refund,discount or free dinner.
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