E'Lese L
27 września 2024 r.
Overall, the property and views are STUNNING. Had I known it would be this beautiful and enjoyable, I would have booked a longer stay. The staff generously upgraded our room. We stayed in a villa with a private pool, which was also stunning. I most enjoyed swimming in the sea. I agree that this property is not quite a 5-star establishment. I'd say it’s a 4 star with some 5 star qualities. Some parts of our room were not in great shape (vanity chair cushion was not attached to its base, handwriting from previous guest on bedside brochure, bath tub plug not working, low water pressure in shower, the rubber door seal to the shower was loose, etc). The price of wine is incredibly high (for context, we live in the San Francisco Bay Area, near Napa Valley, a high cost of living region where everything is expensive.) At this resort, we paid 66 euros for a bottle of rose that would have cost us 17+ USD at Whole Foods. (I had to rewrite this part of my review because I just found the exact same rose wine at the Heraklion airport for 16,70 euros. At the resort, it was 4 times that price.) While the dinners were satisfying, the quality and presentation didn't match the high cost. We felt our first meal was overpriced at 100 euros per person for a buffet-style meal. All staff were all positive, helpful, and kind. Personally, I would return to this resort; however, next time, I'd have most of my meals off campus and buy our wine at a local store to reduce the gap between quality and cost.
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