Delphin Palace Hotel

Beautiful hotel, branded drinks, amazing food. I loved the vast choice that was offered daily. Even the entertainment daytime and nightime was top class. The staff were always very friendly and couldn’t do enough for us, especially the lovely lady from guest relations who organised a special table for the 12 of us. All the bar staff were always very accommodating for our large group. The barman with the blonde hair outside the amphitheater was fabulous 🤩 and also the barman from the 24 hr bar(apologies can’t remember names) There is only one downside in the Delphin palace. I would have preferred that the late bar wasn’t attached to the late snack bar but it wouldn’t stop me returning. Thanks for making our holiday an amazing one to remember. I liked the opportunity to explore the sister hotels too and we would definitely recommend the Delphin hotels to others and will stay again soon 🤩🤩

Okay so we arrived 12 hours late to Turkey Early hours.... M25 accident missed our flight....it was an absolute nightmare at one point I didn't think we'd every get to our destination but we made it On arrival to Delphin palace hotel it was very quiet but actually really surprised there was a Bellman on duty and receptionist which was really nice at 2.30am got checked in straight up to our room. Room itself was a standard land view wasn't spectacular visually but had everything we needed bathroom amenities were excellent nice small touches cotton buds nail files exfoliating pad slippers robes etc. Disappointed there was no Ironing facilities.... Would expect this at All 5* properties i ask the question prior to our arrival and brought my own travel iron definitely glad I did. Only one plug socket in the room which was inconvenient for charging phones ironing etc!! Mini bar was fairly good snack both sweet and savory can't understand why only one can of Pepsi was provided each day when room occupancy is a double! Curtains we're a nightmare didn't close fully to small so as sunrise the room was very bright. Balcony doors not double glazed so all road noise and Mosque calls was a real issue especially at 5am call. The bed was absolutely horrible and hard even with the mattress topper so uncomfortable sleeping on my side my body was numb that spoilt My sleeping every night. Room attendant was average some days the room was cleaned better than others and getting bedding changed was a little challenging due to language barriers. Food and beverage was good as I mentioned we got to the resort very late there a 24hr sports bar where we had a much deserved drink and a bite to eat.....so nice it was real food not the usual burgers and chips salads meats Rice bread soup and fresh cakes. Food generally was good something for everyone buffet restaurant is huge split into two areas very clean and well presented the only downside was food wasn't very hot even in the heated chafing dishes but plenty of choices gluten free ,diet, vegetarian vegan, pescatarian, carnivore fresh live station cooking. Hostess to greet you with hand sanitizer excellent no food poisoning or outbreaks of stomach bugs. We found it difficult to book the ala carte restaurants done between 9-12 I tried to call to make a reservation but couldn't be done over the phone!!!!! Had to find the guests relations office in person and can only book 1 day in advance!!!!! Not the best system for 21st modern century. Lot's of little small snacks Areas near the poolside doner kebab was excellent you couldn't go hungry at anytime on this resort if you missed breakfast there was something open. Small funfair for the children bumper cars Ferris wheel etc only open between 19.30-21.30 prime dinner time strange maybe that changes in the summer months. Beach was nice Sea to rough to swim. A nice Pier with beds and cabana and bar area spa staff hustling for business I guess we sat in the wrong Area of th

I have just returned from my 2 week stay at this hotel I shall start by saying this is a very good hotel and I would happily return Positives: Good Wi-Fi Very good food (didn’t try any a la cartes) Clean Lots of things to do Plenty of facilities on site Good amount of seating (could cope with the hotel at capacity) Friendly staff Waiter service Negatives: Sweets/puddings although look very good are for the most part not very nice (personal taste but heard a lot of the English speaking guests saying the same) A lot of German & Russian guests (80% at least) make all other nationalities in the high minority and so staff speak better German than English so ordering drinks could be difficult sometimes Noise from hotel opposite was very loud on a night till 23:30 every night making it hard for light sleepers to go to bed before this time The biggest issue is the maid service, they completely ignore the do not disturb sign on the door and come in regardless, also don’t change bedding everyday rather once in maybe 3 or 4 days Staying here was a very good experience and you would have to look very hard to find faults Although I didn’t have any issues I did feel I had to mention the above regarding the maid service as if you would like to stay in your room and not be disturbed it is not possible at this hotel because as I say they just come in regardless which will be a big issue for some people

First of all, our vacation was wonderful and we thank the all team of Delpfin Palace team for this! Our family has been coming to this hotel for many years and we have never been disappointed and we have no desire to change the hotel. Great job Guest Relations Olga especially! Great annimations team! The girls from the miniclub will forever be in our child’s heart! We thank the girls Lilya, Natasha, Zhaukazym, Galila, Nastya, Sasha and Reyhan for the unforgettable birthday of my daughter! We thank all the guys from the annimation team and of course Sener! The food was very tasty, the waiters were attentive! Everything was excellent. See you in September 🫶