Xanadu Island

Really top premium resort! Calm place with a variety of amenities!

An amazing family holiday! As with the previous reviews, there is very little I can say that is negative about this hotel. In fact, there is only one big thing so let's get that over with.... the pools are cold. Like REALLY COLD. But we visited in October and most resorts do not heat their outdoor pools. There is an indoor pool as well which is heated a little bit so it isn't bracing but I wouldn't say it is warm. Now for the positives which are plentiful: The staff are amazing. The hotel is well staffed. Cleaning takes place throughout the day and so, even if you miss their morning round, they will come back. You also have constant WhatsApp access so you can report anything you need like more towels, toilet roll or a minibar restock. The staff all seem to really care too. You get messages every morning informing you about the various activities going on that day such as yoga and the kid's club activities. The island is completely secure so only paying hotel guests have access. This means you don't have to wear an all-inclusive wristband. You can wander around the island grabbing yourself an ice cream from a freezer or a cold drink from a fridge. There is a beach hut which serves cocktails, mocktails, beer, tea etc. And there are other areas you can access the sea for a swim off jetties/boardwalks. The grounds are gorgeous and receive constant attention and the views are stunning. There is a photography studio on site where you can request a photoshoot and you pay per photo (not for the shoot). The cost is 15€ per photo (or they may do an offer of 10 for 100€. Lovely to get some family photos with a gorgeous backdrop. The food is good. You can eat at the main restaurant for every meal but there are also snack bars which serve pizzas and burgers outside of the main restaurant mealtimes. There are two a la carte restaurants but we didn't feel the need to use them as the main restaurant food offers a lot of choice. There are towels EVERYWHERE so you can always grab one wherever you choose to swim. If you stay more than 7 nights you get free laundry which is a real plus. If you're leaving on a Sunday just be aware they don't do laundry on a Sunday so plan accordingly. The main bed is comfy but the sofa bed not so much and definitely isn't big enough for two adults so if your plan is to have the kids tucked away asleep in the main bedroom and to stay up and then have the adults sleep in the living room, you may need a rethink. The kid's club is AMAZING. Our young children (aged 5 and 7) absolutely loved it and wanted to go every day. There are activities every day except Sunday but the club is still open on a Sunday for them to use the indoor small softplay area and outdoor play area. The kids club made such a huge difference to our children AND to us as we were able to have some child free time at the beach and bar. There is a small games room and a bowling alley too. The onsite supermarket type shop is expensive so bring all y

Amazing stay at this resort, the staff were so friendly and very professional at all times our service came with a we had a lovely two bedded and two bathroom suite over looking the sea and pool area room 4408. We enjoyed the speciality restaurants Mexican & Italian we would definitely recommend them. Plenty to eat & drink with the various bars on site. The buffet restaurant had a lovely choice of food. Can I just mention at this point the lady in charge of evening meal buffet really looked after us she was so friendly. My daughter is vegan and the dietitian manger always made sure she had something appropriate to eat. nothing was too much trouble for him. The pools were lovely a little cold this time of year but so refreshing to swim if you get too hot. The beach is not massive the sea a little warmer than the pool we always somewhere to sit. Maybe I am easy to please all I can say is we definitely enjoyed the whole Xanadu Island experience.