Voco Al Khobar, an IHG Hotel

I was sick, they not refund my money even when I explain to him

The receptionists are really kind and helpful. It was a great experience.

環境很好，酒店前台給自動升級了房型。

酒店挺新的，房間非常大，房間設施也很完備！

代同事訂房， 衞生：還行 環境：可以 服務：很好

I am writing to express my u**ost gratitude for the exceptional level of hospitality and professionalism extended to me during our Iftar business meeting at Voco Elkhobar. The experience I had, thanks to Mr. Hisham & Mr. Ferase, was truly remarkable and left a lasting impression on me. From the moment I arrived at Voco Elkhobar, your warm welcome and attentive service created an environment that was conducive to a successful business encounter. Your attention to detail, coupled with your extensive knowledge of the industry, not only added value to our discussion but also demonstrated your commi**ent to providing an exceptional experience. I would like to commend both of you for going above and beyond in ensuring that all my requirements were met. Your prompt response to my inquiries and your continuous support throughout the event were truly commendable. It is evident that your professionalism and dedication to your work are integral to your success. I genuinely appreciate the effort and resources invested by Voco Elkhobar to create such a pleasant and productive environment for our meeting. Your exemplary service left me with no doubt that choosing your venue was the right decision. Rest assured, I will highly recommend Voco Elkhobar to my colleagues and business associates for their future events. In closing, I would like to convey my best wishes to both of you, not only for the remaining days of this blessed month of Ramadan but also for continued success in your professional endeavors. I hope to have the pleasure of meeting and working with both of you again in the near future. Thank you once again for your remarkable hospitality and support.

The location was amazing and easy to reach all alkhobar area’s activities , and all staff was welcoming and helpful, especially Mr Mohammad Alali who was extremely hospitable. Thank you all for a wonderful stay. Special thank to hotel management for choosing a wonderful staff

I was checked in by Meshari late at night and he gave me a great upgrade. The executive suite was creat and it had a welcome fruit basket and some sweets but the sweets were not wrapped of covered with clingfilm so i didn’t feel comfortable eating it. The suite was massive, very comfortable bed and a double jacuzzi. It also includes 2 TVs and a coffee machine. The TV was a bit glitchy, sometimes it wont function properly but its not a big deal. The internet connection was stable and fast , had my calls and meetings without any issues. Yubraj delivered my room service food almost everyday and he was always very neat, helpful and professional. I realized at check in that i will need to leave at 6 while the breakfast start at 6:30 so i asked for a breakfast box to be sent to my room. The reception confirmed but at 5:40 nothing came and i called the room service who said they have no records of it and I had to leave. The breakfast arrangement was fixed on other days. Abdallah checked me out and he offered to print my receipt which i was about yo forget. Food was excellent and the staff generally were very professional.

I asked them for a knife and they asked me to pay 15 riyals per use They do not answer calls from the room to reception or housekeeping Phone charging ports not working كنت اتوقع خدمة واحترام افضل بكثير بالنسبة لتصنيفه لا احجز غرفة فيه في الايام القادمة