Kleopatra Celine Hotel

I've never reviewed a hotel, restaurant, shop, etc. but this hotel was atrocious, so a review is necessary to deter others from booking to stay here. I just returned from the hotel last night with my mum, sister and my sisters boyfriend and it has to be the worst hotel I have ever stayed in. The hotel is listed as a 4 star but is a 2 star at best. - the hotel has very little staff and the staff that are there are all men (except one girl who collects dishes) - the staff are all very creepy towards young women (touching my face etc.) but are also very rude at the same time. - only one drink is allowed to be ordered at the bar at one time and there is very little selection of drinks, the cocktails and fruit juices cost extra. - there is very little choice for food and it all tastes disgusting, my family are not picky eaters but even we struggled to enjoy the food. - the food is always cold and looks and tastes like its been left out for days. - me and my mum got food poisoning from the food and had to spend days in bed, and are still unwell after returning. - the beds are rock solid and the rooms are very dirty. the walls are paper thin so you can hear every sound from the rooms around you and from bars around the area. (one night I even thought there was someone in my room from how thin the walls are.) - do not book a Turkish bath with the hotel, I was naked while getting a massage which was part of the package of the Turkish bath and the man from the hotel that we booked it with had been watching me from the door the whole time (I didn't realise until the masseuse did) - Wi-Fi is terrible and the air con only works in the rooms, nowhere else in the hotel. However the aircon turns off when you leave the room as only one key is given per room. - no slide in pool as shown and the pool is tiny with very minimal sun loungers around. - the only plus is that the beach is near but there are many hotels also on the beach front so book with one of them instead and there is an amazing bar right next to the hotel called reggae bar but again just book with another nearby hotel. long story short don't come here especially if you are a young girl or travelling with a young girl as all teenagers and young women were definitely unsafe here.

The hotel deserves 3 stars. It is located at the end of Cleopatra Beach, almost at the exit of the city towards Antalya, and it's about 2 km to the Damlatas Cave at the other end of the beach. The street by the hotel is one-way, and it's quite a distance to the nearest bus stop, so if you don't like walking, choose another hotel. To get to the beach from the hotel, you just need to cross the street. The rooms in the hotel are of a good standard and clean. I rate the cleaning service as good. Overall, the hotel staff is helpful, but they sometimes make mistakes, like waking me up in the middle of the night because they confused rooms. The food is typical buffet style, not of very high quality, and not very healthy (e.g., only processed cold cuts, white bread only, instant coffee, only chemical drinks), but apart from that, everyone can find something for themselves, although nothing extraordinary. If you want to try traditional Turkish cuisine, I recommend going to a restaurant. What bothered me a lot is the tolerance of smoking on the hotel premises. If you don't like tobacco smoke, you won't find a place on the terrace and in the buffet. You can even smell the smoke in the rooms. I'm afraid it's the same in other hotels and bars in Alanya, as I had the opportunity to observe. For this reason, I don't recommend the hotel for families with children. Moreover, the hotel does not organize entertainment for children, does not provide a children's menu, and the hotel pool is small. There are clubs and restaurants around the hotel, and it gets noisy until late at night, and the hotel windows don't provide much sound insulation. When it finally gets quiet, you can even hear the sound of the waves through the windows. The hotel is a decent base for exploring Alanya and its surroundings. If you want to spend most of your time at the hotel, I recommend choosing a hotel with a higher standard and a wider range of attractions.