3810 Alexandria Mall Dr, 71301 Alexandria, Louisiana, Stany Zjednoczone
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TownePlace Suites Alexandria is the perfect choice for an extended stay in Alexandria LA. Our all suite hotel offers the comfort and flexibility you desire to balance work and life. Each suite is equipped with a galley style kitchen including a full fridge & stovetop. Enjoy complimentary WiFi, making your stay feel like a home away from home. Start your day right with our deluxe continental breakfast. Our hotel is centrally located in Louisiana, making access easy to major businesses such as Cleco, P and G, Union Tank Car, and Cabrini Hospital. We are also within walking distance to the Alexandria Mall. Our dedicated staff is available 24 hour to ensure that all your needs are met during your stay with us. TownePlace Suites by Marriott Alexandria welcomes you and looks forward to providing a satisfying experience.Pokaż więcej
Wyrównujemy ceny
4.3/5Bardzo dobry·Czystość: 4.3
Cała 34 ocena
Udogodnienia
Parking publicznyGratisSala fitnessCałodobowa recepcjaBudzenie telefoniczneWi-Fi w strefach publicznychGratisRestauracjaStrefa dla palaczySala spotkańCentrum biznesoweUsługi ksero/faks
Wszystkie udogodnienia
Otoczenie
Lotnisko: Alexandria International Airport
(16,7km)
Charakterystyczny obiekt: Four Seasons Bowling Center
(370m)
Charakterystyczny obiekt: Fun On The Geaux
(470m)
Mapa
Pokoje
Oceny gości
Zasady
Udogodnienia
7
Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)
I love d the stag the room it’s very cozy and I’ll love to come nakc and stay Ajax
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Z H
17 października 2023 r.
My family and i checked in to the Towneplace suite on 10/7/2023.We we staying for 7 days.We had a Two bedroom king suite.The first room we checked into was Filthy.Hair all over the Bathroom,the Furniture was very old and worn.We went back down to the desk where we were moved to another Two bedroom king suite which was up to standard.That room looked like it had just been redone.Now to the main complaint.Thursday while preparing to have guest over to watch the Braves vs the Phillies baseball game the TV in the living went out....I went downstairs to the front desk and spoke to JP.He was very apologetic.JP came up to the room and tried to get the TV working.After several minutes he realized there was nothing he could and informed me the Maintenance person was gone for the day and he would put a work order in for a replacement TV for friday morning.I went down to the front desk at 7:45 am friday morning and asked to speak to the manager Elvi Scriber.The young lady at the desk McKayle Wilson began to help me.We conformed the work order had been placed then when i asked Ms. Wilson about compensation for the day when i was without a TV she said let her check with the manager.Ms. Wilson went into the office stuck her head out and asked were we rewards members and i told her yes we were.Ms.Wilson then came out and said they could give us 1000 rewards points.I then explained that i did not use rewards points.I again asked for the manager and was told by Ms.Wilson that the manager was busy doing ( Morning reports ) and i would have to wait.I asked how long of a wait.Ms.Wilson said she didnt know.I explained to Ms.wilson im a customer with an issue i think that morning report could wait a few more minutes and the manager could come out and deal with a live body not a report.Finally the manager Elvi Scriber comes out and she also begins to say all they can offer is rewards points.I said to the manager Elvi if i was not a rewards member what would you offer me.Her response was I would make you sign up for one.That is very unprofessional...After going back and forth she then said well if i didnt wont the points she could give me a days credit the next time i come to the hotel..If she was able to do that then why didnt she give me the credit right then and there.I asked her to show me where is said any credits or refunds would be in rewards points...She could not and stated all of the towneplace suites and diffrent and have there own rules...SHAME on TOWNEPLACE SUITES.The manager ELVI then said God bless and have a blessed day and went into her office and did not come back out to speak to me any futher....This is the second time I have had DEPLORABLE Customer service at your Towneplaces suites.Why am i the customer being penalized for the hotels failure to provide what was advertised.There was no consideration at all.I had to cancel my plans uninvite people and to no fault of mine.
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Annmarie
4 października 2023 r.
The hotel is newer and I have stayed there 3 times. The house keeping needs help. The bathroom was sticky, the toilet had a dark ring around the top of the bowl. It looks like they just wiped everything down with a dirty cloth.
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Amy
19 listopada 2023 r.
Found someone else’s socks in my bed. For $200 a night, change the sheets!
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Wilhelmina
29 czerwca 2023 r.
This was disappointing. The staff was nice enough but looks like they are understaffed. Breakfast was mediocre, you can get better free breakfast at a lower end hotel. Oatmeal was uncooked, only two items for hot food and no fruit other than a couple of sad bananas. Room had carpet stains. No access to gym with room key and no staff to be found for help to access. We only stayed one night thank goodness.
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Gość
31 stycznia 2023 r.
Kathryn was exceptional. She's easy to work with and VERY understanding. She made sure she went the extra mile to accommodate me and I definitely appreciate that. Superb customer service, and I would definitely recommend this place just on her hospitality.
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Gość
31 stycznia 2023 r.
When we came to check in we found that the hotel had given us a different room than we had reserved (we reserved the room 4 months in advance) After a few hours they finally got us into a room type that we had asked for. If you care about what room type you get…Make sure you check before you go… The next problem was housekeeping. The first day no one came and we called. We were told we had to request it…so I requested it foe the next day…next day we get back not done again I called and they had no record of me asking for service. I will not stay here again!
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John
17 października 2022 r.
My first room had several mosquitoes and I had to change rooms. I only found one in the second room, however, there was unidentifiable items in the tub, therefore, I did not use the shower. I've always had great luck with this hotel, however this experience wasn't the normal.
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Jennfer
7 września 2022 r.
It’s a new hotel & it’s clean. Near grocery restaurants & shopping mall. Very nice stay we have!
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Regulamin obiektu
Godziny zameldowania i wymeldowania
Zameldowanie: po 15:00
Wymeldowanie: przed 12:00
Godziny pracy recepcji: całodobowo
Zasady dotyczące dzieci
Dzieci w każdym wieku są mile widziane w tym hotelu.
Dzieci w wieku od 0 do 11 lat mogą nocować bezpłatnie, jeśli dodatkowe łóżko nie jest potrzebne.
Łóżeczka niemowlęce i dodatkowe łóżka
Zasady dodatkowych łóżek i łóżeczek mogą zależeć od rodzaju pokoju. Zapoznaj się ze szczegółami typu pokoju, aby dowiedzieć się więcej.
Śniadanie
TypAmerican,Continental
StylBufet
Wiek
Opłata
Dorosły
Skontaktuj się z hotelem
Opłata za dodatkowe śniadanie nie jest wliczona w cenę i należy ją uiścić oddzielnie w obiekcie.
Pokaż więcej
Ochrona zdrowia
Bardzo czysto
4,3/5
Sprzątanie i dezynfekcja
Pokoje są dezynfekowane między pobytami
Opis obiektu
Otwarte:2015
Liczba pokoi:90
TownePlace Suites Alexandria is the perfect choice for an extended stay in Alexandria LA. Our all suite hotel offers the comfort and flexibility you desire to balance work and life. Each suite is equipped with a galley style kitchen including a full fridge & stovetop. Enjoy complimentary WiFi, making your stay feel like a home away from home. Start your day right with our deluxe continental breakfast. Our hotel is centrally located in Louisiana, making access easy to major businesses such as Cleco, P and G, Union Tank Car, and Cabrini Hospital. We are also within walking distance to the Alexandria Mall. Our dedicated staff is available 24 hour to ensure that all your needs are met during your stay with us. TownePlace Suites by Marriott Alexandria welcomes you and looks forward to providing a satisfying experience.
Udogodnienia
Najpopularniejsze udogodnienia
Parking publicznyGratis
Sala fitness
Całodobowa recepcja
Budzenie telefoniczne
Wi-Fi w strefach publicznychGratis
Restauracja
Strefa dla palaczy
Sala spotkań
Centrum biznesowe
Usługi ksero/faks
Sala fitness
Restauracja
Restauracja
Restauracja
Brak dodatkowych informacji
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Często zadawane pytania
Jakie są godziny zameldowania i wymeldowania w TownePlace Suites Alexandria?
Godzina zameldowania to po 15:00, a godzina wymeldowania to przed 12:00.
Jakie udogodnienia i usługi oferuje TownePlace Suites Alexandria?
TownePlace Suites Alexandria oferuje następujące udogodnienia i usługi: Zwierzęta mile widziane (za opłatą), Parking, Outdoor Swimming Pool.
Czy TownePlace Suites Alexandria oferuje śniadanie?
Tak, TownePlace Suites Alexandria oferuje śniadanie.
Jakie lotnisko leży najbliżej TownePlace Suites Alexandria?
Najbliższe lotnisko to Alexandria International Airport. Znajduje się 16,7km od hotelu, to około 21min. jazdy taksówką.
Czy TownePlace Suites Alexandria ma w ofercie Wi-Fi?
Tak, hotel ma w ofercie Wi-Fi.
Czy TownePlace Suites Alexandria oferuje transport z lotniska i na lotnisko?
Nie, TownePlace Suites Alexandria nie oferuje transportu z lotniska i na lotnisko.
Czy TownePlace Suites Alexandria ma basen?
Tak, TownePlace Suites Alexandria ma basen. Rodzaj basenu: Outdoor Swimming Pool.
Czy TownePlace Suites Alexandria ma parking?
Tak, TownePlace Suites Alexandria ma parking.
Ile kosztuje pobyt w TownePlace Suites Alexandria?
Ceny w TownePlace Suites Alexandria zależą od terminów, regulaminu hotelu i innych czynników. Aby zobaczyć ceny, szukaj według terminów, w których planujesz zatrzymać się w hotelu.
Czy TownePlace Suites Alexandria ma udogodnienia dla dzieci?
Nie, TownePlace Suites Alexandria nie ma udogodnień dla dzieci.