Hotele niedaleko Rydal Water, Ambleside

Facilities: Very good Hygiene: clean Environment: Safety Service: Very good Recommended very good place! Don't miss it Hope to have a chance to come again. The location is very good and convenient. There is a parking lot. Comfortable and wonderful experience

We had high expectations given the supposed caliber of the hotel and that it is one of ‘The Leading Small Hotels in the World’ and were left incredibly disappointed by our stay. The rooms themselves are well decorated and the staff is lovely, however it misses the mark in multiple key areas.The main thing that lets the hotel down in the housekeeping. As can be seen on the pictures, our towels had stains on them, there was a shocking amount of mould in the shower, stains on the counter in the bathroom, the beds were not made neatly and we got to our room to find out that the complimentary snacks had already been eaten by someone. The next day we returned to the room after housekeeping had been in to find that the floor was dirty and had not been cleaned, used wine glasses (with lipstick marks and dregs of Champagne) had been put into a cupboard instead of being cleared away and what was clearly rubbish had been left on the table with a cloth messily tossed beside it. Despite bringing this to the attention of the reception staff, no replacement snacks were brought over or any effort made to make up for this. Later that evening we ordered some drinks to our room, and the member of staff who brought the drinks over (and to whom we had directed our feedback earlier in the day) gingerly asked if “maybe he should bring over some drinks if it is a celebration?”. This was a nice gesture on his part but honestly just felt awkward, and as if the idea just come to him in the moment. I wouldn’t be surprised if any gesture would have been made had we not ordered drinks and they were reminded that we were actually still staying there. In an attempt to enjoy the rest of our stay post the provision of the feedback to the hotel, we decided to use the private hot tub in our room (one of the main reasons we chose to stay in the hotel) only to find that it too had mould on the headrests, which is incredibly off-putting and to be quite frank, simply disgusting. To add to this, we were celebrating our engagement - something the hotel was aware of as it was mentioned (1) when we made the booking (2) when we made a dinner reservation and (3) when my fiancé called the hotel in advance to arrange for a bouquet of flowers for me. Despite this, we received not one “congratulations” from a member of staff throughout our stay. We also had to remind the staff that due to the way we booked we were supposed to receive complimentary glasses of sparkling wine on arrival, which on top of everything mentioned above, highlights a lack of attention that permeates across multiple areas of the hotel experience. Would not recommend.

Very friendly hotel. Clean and tidy. Every staff member greeted and answered questions with a smile. Check-in and check-out were very convenient. The breakfast was very good, more exquisite than other chain hotels. The snacks were delicious. This is the only hotel room that provides mineral water among the 10 hotels I stayed in.

We used to stay here when it was the Regent Hotel, but this has all changed now. The Regent no longer exists , and has been fully converted to bedrooms, with main building being across the road “ The Wateredge Pub” rooms are good. However. …..We had booked in for 3 nights, but had to move on our second day as the electrics in the room were faulty. It was only after we moved that I realised it was one of the rooms where they allow dogs, and I could smell a doggy smell. I wasn’t going to move again - too much hassle. It’s a shame there is no longer a comfortable lounge to sit and read etc. only the pub across the road. Breakfast was fine.( included in our stay ). But the evening meal are very expensive in my opinion. £ 18 for chicken and a corn on the cob……..chips etc cost extra. £17 for a pork chop and sauce .”……..all veg extra at £4:50 per portion for EACH veg. Ridiculous! Staff are very friendly . Would I stay again ? probably not I’m afraid. But it was ok.

We're no strangers to the lakes and we are no strangers to staying and visiting The Wateredge Inn. We stayed in July for my dad’s Birthday, it was amazing and such a lovely spot. last week we stayed in Bowness and we had a trip over to see our fave spot! We went for a birthday meal, and I have to say If this had been my first visit I wouldn’t rush back! The large portly man behind the bar was very unfriendly and for many years I can safely say the staff here have been A* however he was drab, snappy and a person who is never wrong! We asked for Cava with my partner being Spanish and his birthday it would have been a nice touch we rudely got snapped at and he said what is it the 80's nobody drinks that! (clearly never been to Spain) I do believe he was trying to be funny but just came across passive aggressive! I said Well who drinks prosecco to come back from his rather abrupt comment his right handman who clearly loved to stick up for buddy snapped and said why do you think we sell it! It was all very silly and unnecessary to attempting to argue with a customer who asked for a drink. The best response would have been ‘Very sorry we don't but we do have prosecco? but we'd rather have a very odd interaction & one which left us a bit off guard. I have left a 3 star rating because the food was fine and usually it’s a very nice place so I’m hoping we just caught the staff on an off day, I will say though it costs very little to smile but makes a big difference!

Last minute I night stay to celebrate wedding anniversary. Stayed 5 years ago when hotel was part of English Lakes group, it has not changed much since then - some new outside furniture was all I noticed . And this is the reason for 4 not 5! Location, food and staff all great. And this is a great dog friendly hotel in the true sense that dogs can eat and stay with you in bar area and staff actively welcome them - which was one of the reasons for our return visit. Room 30 which is wheelchair accessible - just - (not for someone who is not independent as bath only and shower is fixed head) was ok. Comfy bed, nice view, convenient if you are wheelchair user. But stained carpet, rusty trims and grubby grout and cracked floor tiles in bathroom. Paintwork bashed and carpet creeping out from under door plates. Think room is overpriced for its current state. Would stay again in the hope that issues with the room will be rectified with a refurb/refresh.

There is a bar/lounge on site, where guests can relax with a drink. Free wireless internet access is available in public areas. The hotel is Victorian in style and offers a garden and dry cleaning/laundry service. Free hotel parking is limited and available on a first-come, first-served basis. Ambry Lake House is a smoke-free property.

The room is average, the house is beautiful, and the surrounding gardens are also beautiful. Although it is a little far from the lake area, once you walk there you can occupy the lake area and use it as the front garden of two particularly luxurious villas, which is truly beautiful.

We have just returned from a 4 day break at the NDGH. We have stayed there a number of times before and had a wonderful time on each occasion. This was no exception. The location is magnificent and the hotel provided everything we needed to make our break exceptional. The food was excellent, the staff were always helpful, and the room was comfortable. Thanks go to Diane and her colleagues. We really appreciated what you did to make our break memorable. See you again soon.