Hotel Not Hotel Amsterdam

Love this beautiful place. The staff is very professional and accommodating to our needs! They also have a nice restaurant in the vicinity!

Nice and interesting interior with the hidden rooms and the caravan room. Disappointed by breakfast service however. Had to wait 45 minutes for a breakfast that did not needed cooking. While other guests who came later were served earlier.

Very unique car room, the room is a little stuffy, but overall it is good, very unique accommodation experience

It has a unique set up inside and tram stops close by. It has a restaurant and bar on site and the staff were friendly and very nice. There is a shared bathroom facility that was clean and easy to use. I only stayed one night but I intend on returning in the future.

The hotel is quirky and conveniently located near a tram stop. However, my room was very small and unbearably hot during last summers heatwave. The room was just big enough for the bed, with no other furniture and only a fan for cooling. There was also no window to open for air. I would stay here again during the winter, but cannot recommend during the summer!

The hotel (hostel) was fascinating and so much fun. If you’re looking for fancy, go to the Hilton. If you’re looking for a memorable experience, stay at Hotel Not Hotel. Loved the library. Loved Kevin Bacon. Beds were comfy. Staff was fabulous.

The hotel was an interesting and trendy place. The room was clean, quiet and comfortable. The staff was friendly and tried to be helpful. However, our room, secret bookcase L, had a musty smell that we couldn't get rid of, probably due to poor ventilation. The bathrooms, which are shared with all guests, ran out of paper towels and toilet paper.

Very good stay in here. The only thing was the lack of coordination at the time of checking out. I was being charged for something I did not consume.

I wish there would be an option of -ve rating. Not good value for money and very bad customer service, in addition misleading advertisement. Apparently receptionist had no training how to talk and resolve customer query, very very unprofessional My room was just kind of a box, wall to wall a double bed and there was no other space. No desk , not bathroom, no cupboard, no drinking water, literally nothing but just a bed. I was flabbergasted. On the top receptionist was one of his kind, he told me this is not a hotel but kind of a hostle therefore we call it hotel not hotel !!! This is pathetic explanation of not providing basic service. Room was not cleaned. No iron , no iron board. Literally nothing but just a bed in room. When I let him know that in morning I need to attend a meeting and there require an iron and iron board he said I can't not find any iron therefore I can't do anything. I replied it doesn't solve my problem. I was accused of shouting while trying to convince him that he has to atleast pretend he is trying helping me? But very cold approach taken by staff. There was another couple at the reception he was also arguing with them and the lady was very very unsatisfied and annoyed too. I had to use sharing toilet. Shared toilet and bathroom was having open socket and cable are coming out from wall. Very big health and safety hazards. No shower soap all of them was empty, toilet were stinking . Very bad maintenance.