Anonimowy użytkownik
16 czerwca 2023 r.
It wasn’t straightforward finding the entrance to the hotel and once I got in the receptionist constantly was repeating, he was relatively new and doesn’t know if the room I booked had a balcony.
Soon after was given a room key but no instructions about everything else, so after several wrong turns I found the room, an hour into my stay I made contact with the reception requesting assistance as I was in the wrong room type and had difficulties accessing the Wi-Fi and an hour later had a member of stuff appearing outside the room door and he walked in unlocked the other section of the room and he mentioned he was sorry, wasn’t sure why it was locked and helped out with the Wi-Fi and went away.
In the morning I requested a late checkout, but the housekeeping wasn’t aware opened the door several times.
Overall I’m sure I’ll not stay again, sorry guys.
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