Alegria President

Waited some more from the hotel for the price we paid. When we were there they informed us that due to the covid the spa is closed and only the pool is opened. I wouldn't pay again all that money to stay in this hotel

Un lugar mágico e inolvidable. Pasear por calles antiguas y edificaciones de piedra. Recomiendo mucho Caldea. El balneario más grande de Europa para una relajación extrema.

Hotel correcto pero un poco antiguo sobretodo en las habitaciones.

Se ve antiguo y necesita reforma. Por ejemplo las moquetas manchadas de los pasillos, marcos de las puertas picados, mobiliario no actual

Went with shearings group .Paid a supplement got a room with no view except a wall about 6ft away with air-coolers on the wall.Very dark had to have light on in the day and night.Food wasn't anything special for a so called 4 star.Only good thing was the roof terrace.

This was our first time in Andorra and I didn't know quite what to expect. The prices were definitely cheaper than France, but none of the hotels that I was looking for had any kind of traditional charm, so I settled on a nice looking hotel with parking at the location as we had a rental car. When we arrived the staff was very friendly and let me know where I could park my car. It was a winding upwards path that was very narrow and if my car had been much bigger it would have been scratched and scraped all the way up. We had chosen the Junior Suite with the Spa Tub (30 Euros extra), which was on the 9th floor with a good view of the city and mountains on one side and the building next door on the other side. The room was well appointed, with nothing special except the bathroom was really big and it had a nice sitting area. It was very quiet and the bed was huge and comfortable. Breakfast was just okay - eggs were cold and the cappuccino machine spat out something that vaguely tasted like coffee. The bar area and restaurant all felt like something out of the 1970s and really needs an update. Checkout was fast and easy and the staff were also very helpful with that too. If you're looking for a nice hotel in downtown Andorra de Valle that's walking distance from all the shops and restaurants then we definitely do recommend this place. Just get your cappuccino at Starbucks!

The hotel is dated but nice and also authentic. All the staff are pleasant and food served is very good. Room service is also very good with plenty of essentials left in the bathroom. Don’t miss the lovely rooftop including pool, jacuzzi and sauna during your stay. Enjoy your stay the hotel and staff are lovely!

Here on coach trip now. food cold restaurant staff so rude 3 people sick on our coach another diaharria bar does not open till 8.30 room clean don't waste your time and money coming all this way

This is the worst hotel I have ever stayed In. The receptionist was very rude and not at all helpful. There were teenagers stuck in a lift for twenty minutes and she screamed at them to be quite as the guests were complaining of the noise. Eventually a fireman came to get them out, no apologies scowls from her. There was a group of leery men staying at the same time who harassed one of the girls yet again no help or anything. Terrible place.