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Save your money and book a different hotel. This place was loud in the weekends. There’s a mall adjacent to the entrance that has restaurants on the patio that all had live bands playing until the late hours of the night. The hotel service was lacking. I asked for towels 3 times and never received any. My wife noticed dust, dirt and nail clippings on the floor in our room. The food for the breakfast buffet was not impressive. They don’t offer COVID tests, but they’ll call an outside company to come to your room. The front desk said it would be $60 per person and the nurses that admitted the tests said it was $80 per. I asked for a shuttle to the airport (they charged me 380 pesos = $18) and thought they’d send us in one of the shuttles they have parked outside the hotel. No, they just called an Uber to take us; I could’ve done that and saved myself $10.

Very good service clean facilities (not parked)

The hotel is very close to the airport in taxi stays in 5 minutes, I arrived at midnight and they served me very well and very quickly. The rooms are quite clean, and the days I hosted were always going to clean the room, you find a flat and hair dryer which is good for those we can need them, The hotel was very comfortable and it was very comfortable.

I have stayed here multiple times over the years and given good reviews. This trip, I just want to run away. One elevator is broken so their strange key card elevator system is unbearable. I usually use stairs, but they are off-limits here. The elevator requires each person riding to a different floor to enter their key and press their floor. Take to long and the elevator will just start moving. Last night I was cold and hoped to warm my room a bit. It was a great idea, but my room has no setting for heating. I froze. That was bad. The worse thing was to wake up in the middle of the night and realize the water wasn't working. I went downstairs to tell the front desk the water wasn't working in my room and was told it wasn't working anywhere in the hotel, but they hoped it would be fixed in a few hours. The desk person did kindly offer me an extra bottle of water. Why so I could need the non-functioning bathroom even more. This evening the sounds of a party below are blasting into my room. The noise level outside the door of the party maxed out at 92.5 dB. So in a little over an hour the people in the party room will start permanently damaging their hearing. In the meantime my room quiet is non-existent. I don't know what has happened to this hotel, but run away and stay somewhere else. I spend about 125-150 nights a year in hotels. This is the absolute worst of the year. I am a long term IHG Rewards member. The hotel's complete loss of service and skill is horrific.

The best value for money near Monterey Airport. Breakfast is full and there are many restaurants nearby

The AC is noisy, room so so cause price also expensive

Good!

They are in the process of refurbishing the whole place which means the reception area, bar and general space is either closed or a temporary fix in place. They needed to do something to modernize the place as there are many new hotels now in the local area. Thankfully there is a good restaurant/bar connected to the hotel. Water pressure is poor so showers not great. Rooms are nicely done and very comfortable. Staff are friendly and helpful. Good location for the airport and the industrial area around it.

We have stayed here before. Nice rooms, ok service. But we will NEVER stay here again, the last time we stayed, they sent us to the airport in a taxi that we had to pay when the hotel is supposed to have a shuttle service. Better to book at Best Western, they have a shuttle service and excellent service.