Vantaris Palace

An amazing hotel clean, great facilities wonderful staff could not do enough for you. The only improvement for me personally would be to have more entertainment during the day more activities around the pool and on the beach. If you want relaxation though it's ideal.

Staff were excellent and helpful all the time.Nice and clean.food was excellent with so much choice.located in very quiet area.Dont need to ho out of hotel.definetley will go back again and again.recommend to eveyone.staff speak in english aswell other languges👍🏼👍🏼👍🏼👍🏼

I never leave bad reviews as I’ve been working in the hospitality industry for several years and understand common issues, but this was a very unsatisfactory experience for the money we paid, and I feel future guests should be aware before booking. I was very excited to return to Crete for a second time but left disappointed. We paid for Half board - Junior Suite with private pool. We checked the website to make sure we booked the right room as online there were different images for the Family suite and Junior suite with the Private pool. We wanted the more updated room with a double bed and more space on the terrace, and we’re happy to pay more for it. On arrival we checked in late after dinner, we were offered some bread as we’d missed dinner. Checking in felt more like a business hotel as the receptionist wasn’t friendly and didn’t explain the hotel details and food information/Times. The only things they did explain was that Beach loungers are charged 3Euros a day. Internet is charged (per hour) and even the safe inside room is charged per day! Plus a night tax of 3Euros a night is charged at checkout. Then we headed to our room, which turned out to be the wrong room with dated deco and twin beds. Then after about 10 minutes the power went down in the room. The receptionist sent the handyman to help us and he just moved us too an identical room, with no solution to the fact it was the wrong room, or any form of apology for the power issue. We respect problems occur but they didn’t seem to care. At this point it was nearly 3am and we didn’t want to argue any further. The breakfast at the hotel is my only highlight as the food options were great! Plus the lovely lady bartender from the main bar working during the day was amazing, and gave us more information than anyone else at the hotel! If you go Half board, expect to pay top prices for drinks. We ended up getting all our drinks from the local supermarket. The evening food was awful with little options, cold in temperature and no flavour. Highly recommend going just bed and breakfast, and eating out at the local restaurant like we did! Paying for Half board for us ended up being a waste of money! There were other small things to point out such as, - The pool towels we had were taken by housekeeping and never return at the start of the holiday. - Hardly any entertainment - Very quiet at the hotel and no atmosphere - TV in room has no channels - so useless - The coffee machine in room didn’t work And after all the issues I still wanted to enjoy and just carry on with the holiday and make the most of the hotel and Crete. HOWEVER- We had a late flight home as we arrived here late. The hotel had a luggage storage with us standard, but when we asked about food (which would of been the 7th night of food that we paid for) they said that they would not provide food even though we were not leaving for the Airport until 8pm. Luckily the restaurant across the road fed us before a long

Gutes Strandhotel mit leichten Schwächen. Umgebung bietet zahlreiche Ausflugsmöglichkeiten, die auch mit dem Bus erreichbar sind. Der Strand (Sand/Kies) fällt flach ins Meer ab, so das er auch für Kinder gut ist. Insgesamt ist das Hotel in einem guten Zustand.

We really enjoyed our trip to Vantaris Palace. The hotel was lovely and clean and tidy. The rooms were comfortable and there was a lovely overhead rain shower. The buffet for breakfast and lunch was one of the best hotel buffets I’ve ever had and there was something for everyone. The pool area was lovely and clean, and the sunbeds were perfect for relaxing. There was even a little indoor pool too. The staff were lovely, and happy to help with anything. The gym facilities were a little dreary. The equipment was very old and mostly broken for €3 an hour. But this was the only downside to the hotel. I would strongly recommend coming here.

Schönes Hotel mit gutem Service, geräumigen und ruhigen Zimmern. Das Personal stets freundlich und hilfsbereit sowie gute Laune verbreitend. Die Gegend ist bester Standort um Ausflüge nach Chora Sfakia zu machen oder um Wandertouren in die Lefka Ori oder Aradena Schlucht zu starten.

On arrival the staff were very welcoming, check in was easy enough and the hotel is spotlessly clean everywhere. Room was lovely, nice view of the sea and had a fridge, iron, hairdryer, kettle and a tv with a few English channels on. The food here is wonderful and so much choice everyday. The beach is probably 300m walk and has sunbeds to lay on, no charge. Lovely beach and clean. My reason for only three stars for what is a lovely hotel is that for one our towels were not changed once during our stay. Also the drinks we had on arrival were disgusting and expensive so we paid over the odds for something that we didn’t enjoy. There is a shop here but it’s so expensive so my advice is to visit the supermarket over the road which is literally half the price and you’ll get more for your money there. We bought drinks and snacks etc there and just sat on the balcony and had them in the evening after dinner. Never had a drink with dinner due to the fact they tasted so bad and also they leave bottles of beer unopened and left to go flat right next to the waste food bin at dinner. I wouldn’t visit again but apart from the negatives it’s not a bad hotel at all.

We stayed at Vantaris Palace in October-November 2023. Two adults and two teenage kids. Location: The hotel is located on the beach and has a dedicated piece of it too. Easy drive from Chania airport (about 45 min). The hotel is on the outskirts of the village and the nearest supermarket (quite decent) is just in a 3 min walking distance. The hotel grounds are very green and well looked after. There are lots of pretty palm trees there. Car park: The car park is large and there is also plenty of parking on the nearby lane. Reception/Main hall: The main hall has lots of sofas and armchairs and coffee tables. There is also an adjacent bar there and a jewellery shop. Rooms: The rooms are very clean and have all necessary facilities, such as a mini-fridge, a kettle, a safe box (at extra 2 EUR per day), a TV set, an Air Conditioner, all shower accessories (shampoo, shower gels, soap bars...). The balcony door has a sliding anti-mosquito net which can help a lot (there were not many mosquitos during out stay there anyway.) One small and one large towel per person get changed daily. A pair of soft slippers per guest is provided too. You also get a large good quality beach/pool towel per person which can get exchanged twice a day if desired. Swimming pools: There is a selection of swimming pools of various sizes for adults and kids. The pools are open between 10:00 - 18:00 and there are plenty of free sun loungers and parasols around the pools. A lifeguard is present there too, so the kids can be left unsupervised if necessary. Restaurant/Food: There are plenty of tables of various sizes both indoors and outdoors by the swimming pool. The food variety and quality is great and is probably better than in the village tavernas. On Wednesdays they do Greek nights with traditional barbeques (souvlaki, gyros, etc..) in addition to the usual selection. Entertainment / Games rooms / Sports facilities: During our stay there were visiting musicians, dancers and other entertainers in the evenings. On the Greek night there was a traditional Greek band and dancers. Not too loud or noisy, so you can relax quietly in your room or in other areas if you want to avoid the evening music. There is a tennis court, an outdoor table tennis as well as an indoor games room. Spa/Massage: (We have not used these so cannot comment). Beach bar / Taverna: There is a dedicated taverna + beech bar - it offers a good choice of meals for lunch and they serve great Greek coffee! The food and drinks can be charged to the room. Beach: The beach is mostly sandy with occasional small pebble patches. There are sun loungers and parasols (3 EUR rent per bed per day and can be charged to the room, so there is no need to carry cash to the beach). There are fresh water showers too. Staff: Very nice, friendly and helpful staff everywhere! Overall impresson: Excellent, all of us liked it very much and we are likely to go to this place again.

It's a very decent all-inclusive hotel in Crete with primarily European clientele (August 2023). Advantages: - Very good location and access from both Chania and Heraklion airport. - An excellent sandy beach with easy and gradual access to sea and morning walks. Warm sea temperatures (compared to some other locations around Chania we tested). - Great restaurant/service with a variety of food options. Live performances / music in the evening. Some disadvantages: - Somewhat limited territory with relatively small swimming pools. So much so that the restaurant terrace is directly adjacent to the main pool, which is not a problem by itself, but feels a bit crowded.