There is no denying the aesthetics of Stella Island are beautiful. It’s a place that oozes tranquility, and photo opportunities galore for the tik tok generation. However, there is something greatly lacking around the resort that is also undeniable. The quality of food and beverages they have on offer is no where near 5 star, and the whole resort is uncomfortably sedate. Dull even. The a**osphere in the lobby/bar is similar to a Doctors waiting room. This was more noticeable as there is no other indoor bar to escape to when the weather turns. Only one very small and silent pool bar. We certainly did come here for tranquility and relaxation, along with another couple; but we were met on several occasions with the feeling of being unable to even laugh at times. We aren’t a particularly loud group, but we noticed perhaps others felt the same and were also having to try hard not to disturb “the ambience”. Thus leading to a rather rigid and uncomfortable experience. Unfortunately, there isn’t a main pool area, therefore you are constantly on top of someone’s private room. This is the only reason I could come up with as to why they rarely play any music around the hotel; and if you happen to catch a snippet of a song, it’s too low to even hear. The only place we found that made the experience a tad more enjoyable was Makuti. Luckily it was a short walk/swim from our room. The staff there are the best in the hotel. Really welcoming and attentive. Rania was marvellous every day and a joy to talk to. The all inclusive drinks still poor, but food and menu to a much better standard. The entertainment most nights was good (Anna is wonderful to watch) although 10pm is perhaps too late to start, when there is no where else to go with any actual sound. The spa was dismal. Aesthetically nice, but the staff are either miserable or incapable. After my trea**ent I fell over on a very slippery floor. I dropped the drink and tray of nibbles I was given and eventhough some staff members saw this happen they neither helped me or brought me a replacement for what had fallen on the floor. Whilst using the jacuzzi we were told to stop talking as “people were having trea**ents”. So again, the whole place is silent and no one dare even breathe loudly. It would help that the trea**ent rooms weren’t right next to the jacuzzi and perhaps had some background sound in them. I’ve never had a spa trea**ent where there isn’t some sort of classical music playing to relax to. Both couples have felt quite unwell with the quality of drinks and food. Me and my husband have suffered heartburn ever since we started eating and drinking here. To the point where on the last day we decided as a group not to eat/drink anything else in the hotel. We did however find a lovely restaurant a short walk out of the hotel on our last night called “Sirtaki”. Exceptional food and great service. During our stay we did reach out to the management, once for a medical condition I have that prevented me
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