Quality Inn Arab Hwy 231

The room was very dirty. No house keeping staff to clean after a one night stay. Scheduled to stay four but only sleep one night and checked out. Asked to be charged one night because I left the second day after getting off work. This place is a disgrace to all quality inns. Check in staff was not pleasant. Dirty shower.

The Quality Inn in Arab was close to the event that we went to Arab to attend. The price was ok also. The room was clean and smelled pleasant. That is about where the good qualities ended. The pool was closed in May. The complimentary breakfast was VERY sparse. It looked like they has pressure washed the side walks and walk throughs. This left a puddle of water and the bottom of the stairs that you had to avoid each time. The young girl that was there when we checked in was pleasant. The other lady was not. We had to go back to the office to have our keys redone because at check out, they no longer worked (we stayed 2 nights). If you just need a place to sleep and don't really expect much from a hotel, then this would work for you.

Management is rude and can’t help supposedly! The air worked on and off all night and we kept having to reset it before it got cool again, got up went to the pool (which we asked before we paid if the pool was open was told yes ready to go) and it was green and stuff floating all in it! The shower made loud noises and the toilet ran most of the night and wouldn’t flush properly! They refunded me after 2 hours on the phone during a family reunion but it will be 1 - 4 business days before we get our money back!