Qasa by Nomad

我們早班機飛阿雷基帕，10點多就到酒店了，工作人員非常nice，讓我們提前check in，累癱的我們好好休息了一下，畫了個美美的粧才門逛景點，房間很大很整潔，中庭佈置的很雅緻，餐廳也很有自己風格，免費早餐是點餐現做的，地理位置離廣場，當地市場，以及小紅書推薦的餐廳都非常近，附近也有像sol，kuna的羊駝製品商店，另外，可以免費寄存行李，非常棒的酒店

房間對着樓梯，沐浴的窗台打開正對樓梯，但服務較好，實物精緻

位置比較好，但是房間環境一般，服務態度也一般。房間裏面沒有基礎的洗漱用品，需要自行攜帶。小院佈置地還不錯。

位置很好，離武器廣場很近。乾淨整潔，房間很大，除了浴室簡陋其他都很好。

This is a fantastic hotel right in the heart of Arequipa. Everything about the hotel was perfect for us from the minute we checked in until when we left after six days. The check in staff was supremely helpful not only with our staying here but who to use for day trips and where to eat around town. The breakfast at the hotel is amazing day in and day out. There was one night where we did not feel well and the hotel restaurant made us a meal that was not even on the menu. Great, great service. 5 Stars all around and thank you for making our stay incredible.

This was the worst service we experienced during our entire stay in Peru. It was really disappointing because we brought 23 people to this hotel, and everyone had a bad experience. For the next group, I’ve recommended a different hotel. From the moment we arrived, we felt like we were bothering the staff. Not a single smile during our stay – the staff seemed annoyed by tourists and very unfriendly. Only a slim, young man at the reception was slightly friendlier than the others and tried to help me. Breakfast had a menu, but I only got my order right once in 8 days. The waiters and kitchen staff were extremely slow (we always had to plan for over an hour of waiting), the food was almost always cold, and items were frequently missing. One day, they ran out of avocado and only had ham. I asked to replace the ham with jam, but the waitress refused and wanted to charge extra for the jam – completely unreasonable. We had booked the New Year’s Eve dinner there. There were 21 of us that evening, and no one was satisfied. The food was very slow to arrive, the portions were small, and while a few dishes were decent, others were downright bad. The shrimp in the salad were spoiled – you could smell it (one person still ate them and got sick hours later). The fish wasn’t cooked through, and some plates were sent back to the kitchen. The staff seemed irritated by this. For 150 Soles and raw food, this was unacceptable. There were many order mix-ups, so some people were already done with dessert while others were still waiting for their main course. We started ordering at 8 PM and were told that the bar would close at 10 PM. At 10 PM, the first main courses were just arriving. Someone tried to order a drink but was told it wasn’t possible anymore. After some discussion, I was allowed to place one last round of drink orders, but the staff was clearly reluctant and said they could only serve bottles. That was fine with me at the time since we were still eating because of how slow they were. We ordered 4 bottles of wine, some beers, and water. The dessert still wasn’t fully served, and we ran out of drinks. When someone brought drinks from outside, the staff jumped in and wanted to charge 25 Soles per opened bottle. I explained that we had been sitting there for so long because the food was either wrong or poorly cooked and that it wasn’t our fault the service was so slow. But they didn’t care – we still had to pay the 25 Soles, and we ate dessert without any drinks. I have never experienced such terrible service in my life. We also booked an extra room by mistake. I wanted to pay for the first two nights and cancel the rest. I spoke to everyone at the reception about this, but nothing came of it. They knew that, thanks to us, 23 people stayed there, but they didn’t care. They didn’t even offer a partial refund or a bar voucher. They simply refused to help at all. The room itself was spacious and clean, and the housekeeping staff did a great job. However, t