Club Esse Cala Bitta

Pool was nice and plenty of loungers and seats. Room was cool and functional otherwise everything was a bit disappointing. Loud music until at least 11pm meant we struggled to sleep. Mould seen on pancakes at breakfast. Drinks cups found in light fittings and bathroom very tired and in need of a deep clean. Bar area wasn’t aircon so too hot to sit inside. Staff functional and friendly enough but some things like cleaning floors whilst rush hour to get to breakfast weren’t well thought out.

Fantastic bedrooms and bathroom. New part of the hotel i guess.. Food was not good. Not much choices for kids. Coffee terrible. Location good if you have a car. Great restaurant la rocca close by. Great beach Baja few minutes drive. Close to aquapark- 5 min.

The air-conditioner didn't work properly, I reported it to a manager of the hotel, he sent someone the next day to check, he said everything was fine and working properly. I stayed in other branch of club esse in stintino which the air-condition was very cold. So for me wasn't working at all, it was pumping warm air without cooling. Also I didn't like the club esse card to pay the drinks. I was asked to pay a deposit for €5 which they gave me back in the end of stay. I credited the card €20. At the end of my stay there was €2 left on the card. Even though it was only 2 euros, I asked to be refunded, they told me that couldn't be refunded because I used a debit card, which i wasn't told when I got the card. So if I had €30 or 50 left on my club esse card? I couldn't be refunded?! And waste my money because we can't pay drinks with cash or card? This is really unfair! and how to steal money to people's!

We spent 3 night at the hotel and to be honest it wasn’t so good, the price is kind of expensive for nothing. Even an Aron the hotel didn’t have to lend to me. The hostel has focus in family with kids so make sure you know that before you make your reservation. The breakfast was kind of good.

The place and management service let's the rest of the Club Esse organisation down severely!! We have experienced apartments had no hot water and were forced to have cold showers, the espresso machine in the outdated bar was broken and neither repaired or replaced so we weren't at all shocked at all the italians complaining! The photos on their website are not true to reality as they are taken from the opposite side of their little beach. The sea is not as clean and clear as pictured, in fact there are no photos of the mini port they have which contaminate the water, why is this hidden? We were welcomed by dog poo in various ares which isn't cleaned up, hence dries and remains for days. Infact we even found it outside our apartment door!! Nobody observes rules, as no one imposes them, hence fire escapes are being used as main entrances which are stopping air-conditioning working properly. The only positive side is a wonderful room maid called Carmen who did a fantastic job and the food was wonderful. The entertainment team were great but need to be trained on how to deal with bullies, yes there was bullying amongst some teenagers, but it was just ignored as some were favoured, which we found very disturbing. I think the way this resort is run needs to be really looked at IN DEPTH and at all angles! They risk losing many clients and the organisation will get a bad reputation! The worse part is that when we complained, their customer service manners were shocking and rude. I would recommend not booking this place.

Camere vecchie, sporche e puzzolenti. E non è una questione di prezzo ma di igiene! Penso di aver speso fin troppo per questo schifo. Camera in pineta con scarico della doccia non funzionante, ad ogni doccia si bagnava in pavimento. Pulizie inesistenti odore di polvere e fogna a tutte le ore. Si sente russare il vicino di stanza come se dormisse in stanza con te. Cibo buono, bravi i camerieri Lorenzo e Giacomino. Animazione scarsa. Bravi i ragazzi che guidano le navette che portano alle spiagge di baia sardinia e porto sole. Le foto dei cataloghi fanno riferimento solo alla parte già rinnovata della struttura. Fate attenzione e se potete evitate di venire qua perché se siete sfortunati come me (convinta fino all ultimo di essere nella parte nuova con mail di conferma del tour operator per poi avere una ulteriore mail qualche giorno prima della partenza con la sorpresa…) di finire nella parte vecchia avrete una settimana da incubo. Chiesto di cambiare la camera appena arrivata (mercoledì 11 settembre 2024) mi è stato detto che era tutto pieno, ad altri clienti arrivati qualche giorno dopo successo lo stesso episodio di sporcizia e schifo e a loro è stata poi cambiata la camera con una ristrutturata, non capisco queste differenze! Saluti!

Siamo stati un fine settimana in questa struttura diciamo che nella media siamo stati bene. La camera molto carina e accogliente, abbiamo cenato molto bene anche se devo dire la mancanza della frutta è un peccato, i dolci buonissimi. Hanno una navetta che porta a delle spiagge pazzesche, meritano veramente di essere visitate.

Bellissima vacanza ma sopratutto tutti i ragazzi dell’animazione divertimento puro grazie ragazzi bravissimi gentilissimi non ho parole davvero a partire dal capo animazione Giacomo Antonio Federica Ilenia Alessandro Marta Valeria Andrea …si mangia benissimo l’unica cosa che si andrà via con un po’ di kg in più

Die Philosophie des Hotelmanagement, erst die Gäste in alten, heruntergekommenen Zimmer einzuquartieren und warten bis sie sich beschweren, ist eine riesen Sauerei. So ging es auch anderen Hotelgästen, die wir kennengelernt haben. Wie kann man ein solches Zimmer Gästen anbieten und dann noch sagen: "Sie habe doch Standard gebucht" So glng es mehrern Gästen hier, die wir kennen gelernt haben. So eine Sauerei. Noch nicht mal unseren Hund würde wir dort übernachten lassen. Das Zimmer war feucht und roch muffig. Das hatte man auch an unseren Kleidungsstücken gemerkt, die wir noch im Koffer hatten. Wer also Standard bucht bekommt hier ein Loch (Siehe Bilder). Andere Gäste hatten sogar ein Stockbett anstatt ein Doppelbett. Da hatten wir ja nochmal Glück gehabt ‍♂️Tstststs... Wir sind so sauer, weil der Hoteldirektor immer gesagt hat. Sie haben doch Standard gebucht... Abendessen bzw. das Angebot war nicht üppig aber gut. Einrichtung und Ausstattung gleicht eher einer Kantine. Frühstück und Kaffee nicht zu empfehlen. Es erwartet Euch Instantkaffee. Strandlage. Ungepflegte Umgebung. Die Kommune und das Hotelmanagement haben hier keinen Drang die Umgebung und das Hotel zu pflegen und in Schuss zu halten. Wir hatten nach zwei Nächten keine Lust mehr hier etwas zu unternehmen und sind in ein anderes Hotel abgereist. Wir sind wirklich nicht anspruchsvoll, aber das hat auch uns zur Weißglut gebracht. Schaut Euch die Fotos an. Die sind real und nicht geschönt.