Shukaen Yunohanazen

服務態度一般。主要先前攜程與酒店在房間上放的照片有嚴重誤差。後來我自己再付款多的房費入住我原先想住房型。是户外温泉的房間。非常不錯。當然攜程也幫忙補貼一點

房間很大，早飯不錯，有送迎巴士，但是迎必須提前跟酒店預約，他們會在車站等你，温泉在樓頂，注意會定期更換男女浴室，性價比不錯。

跟網站訂房，但照片房的款式和實際款式唔同，職員英文好差，但一泊兩食好多款，又有位置給我們放煙花

建築物有些老舊，地點稍偏，裝潢及風格就是傳統日式溫泉，享受親切且細心的服務，房間及頂樓露天風呂都是海景。

職員非常友善，房裏面的溫泉和沖涼位置是在露台，私隱度低，如果浴室在室內會比較好

去到酒店前剛好下大雨了，淋濕了身，前台服務很好，第一時間給我們遞上毛巾

入住了兩晚，我覺得酒店環境、服務，食物都很好

Overall, this is a good Ryokan. Personally, I will give it 4-4.5 over 5 but since TripAdvisor cannot have decimal points, I will give it 4. First, the ryokan is located very close to the sea, perfect for visitors who want to see the fireworks. However, because it's close to the sea, you must take the bus to other places. The ryokan itself only has buses to Atami station. The hospitality of the ryokan is perfect as they will pay attention to many details and potential needs by you. Even if you have some emergency issues, they will try to help you fix them up ASAP The Onsen is good but not perfect due to its small. However, they have the outdoor onsen which faces the sea, which means you can see the fireworks when you enjoy the onsen, which is perfect. The overall food is good but not perfect as well. In conclusion, I will recommend it for those who want to stay in the Ryokan which can see the fireworks directly. For those who want a perfect hotel, you might need to find another one.

今までも何回か利用させていただきましたが、いつも変わらない親切丁寧な接客に癒されます。食事は朝夕部屋食で、質量ともに大満足です。特に夕食の金目鯛の煮つけは絶品です。また、はねばねば食材を混ぜてご飯と食べる朝食も元気になります。いつも露天風呂付きの部屋ですが、最上階には大浴場もあります。まだ未経験ですが、花火大会時にはすぐ目の前が打ち上げ場所ということもあり、特等席だそうです。熱海駅からの送迎もあり、とても便利です。