Residence Inn Atlanta Midtown/Peachtree at 17th

The hotels in a perfect location. It was very clean. The room was spacious. We would definitely stay here again. Well worth the price of admission.

Wonderful customer service!! Valet guys are amazing at this hotel.

It was nice

This was my worst hotel stay ever. After checking in, I received alerts from my bank that both the card I used to book the room and the card I provided to pay for the room were charged. After going to the front desk and explaining what happened and which card SHOULD be used to pay, the wrong card was still charged. After checking in, we showered in preparation for the music fest. The hot water in the bathroom never got hot. It hovered between lukewarm and cold. I didn’t make a big deal about it because I was trying to get to the fest. Showered after returning from the fest and the water was a tad bit warmer than earlier in the day. Day 2, the water situation was worse than day 1. I called the front desk, was told the engineer would come to my room. After an hour, I called the front desk again. Again, I was told the engineer would come up. Another hour passed. I called corporate and was told someone would contact me. That still hasn’t happened. I heard members of the cleaning staff walking by my room. So, I peeked out and asked if the engineer was on the way. They got him on the phone and he came up. He stated that he hadn’t been informed there was an issue with my room. He came in ran the water in the bathroom for a few minutes and told me what already knew…the water wasn’t getting hot. We missed most of the festival activities (the reason for the trip) because we had to wait a long time, between showers for the water to reach a manageable temperature.

We found ourselves without a place to stay on the Wednesday before Thanksgiving when VRBO cancelled our reservation due to double-booking the property. With relatives about to land on two flights that night, we had to find alternate housing quickly. We booked this sight unseen because we needed a full kitchen and a place with easy access for some older relatives. We had a wonderful time. We stayed in two of the 2 BR apartments, so we had plenty of space and plenty of bathrooms. The kitchen had everything we needed to cook Thanksgiving dinner. When we realized we forgot the salt, a staff member opened up the breakfast room and let us get what we needed. We were close to a Marta station for easy transit to and from ATL. Breakfast was provided, which gave us a leisurely start to the day. We enjoyed walking around Midtown Atlanta. It was far cleaner and roomier than the VRBO we had reserved. Lesson learned. Choose an apartment-like hotel if available instead of a risky home rental. Thanks for a great stay!

The staff was amazingly friendly and helpful. The room was clean and had nice amenities, but was showing its age in minor cosmetic ways. Overall a great stay for the price and I would definitely visit again.

Room was clean and staff was friendly for the most part. Only complaint was that the bed wasn’t the most comfortable, and the valet worker made it obvious that he was stressed about the system not showing that we had paid for our parking, even after showing him the receipt. We understand that stressful moments happen at work. Biggest complaint was the bed not being very comfortable.

Bed was comfy, kitchen was appointed fine (WholeFoods about 15 min walk away), water pressure good, water was hot (almost too hot at times, unable to cool the shower down). The HVAC was incredibly loud, as was the refrigerator. The former was such that I could not have it on while trying to sleep. I was really really hoping the windows could open, at least a crack. NOPE, hermetically sealed. Towels / sheets were OK for chemically-sensitive.

No restaurant at the property or convenient. Only parking was valet parking at very high price.