Ginger Aurangabad

Bom hotel, mas as fotos não são exatamente como a realidade. Very attentive and friendly receptionists, especially Garima who helped us a lot with the check-in.

First they have given a smoking room, which was suffocating, later got the room changed and the shower was not working. They said the first floor rooms AC was not working.

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Good, polite and very helpful hotel staff. Receptionist Miss Divya is very kind and helpful. Rooms could have been little more clean. Good mattress. Prime location. Restaurant is great and food quality is very good. Looking forward to visit Ginger again.

First day.. no wifi.. Second day.. no hot water and non smoking room filled with terrible smell of smoke.. Third day.. bathroom clogged.. Fourth day.. again no hot water.. After a full day of work, u come to a place which is more of a nuisance.. Call them n they will send someone after 2 hrs.. I'm stuck here because I paid for 6 nights in advance.. a decision I regret every moment of my stay here.. No view to talk of.. restaurant is literally like they somehow cramped few tables and chairs there.. Not much variety in breakfast.. Service is okay.. food is mediocre.. not worth the price you pay at all.. Expected better from a supposed 3 star hotel.. will never return or recommend to anyone. Ira by Orchid is way better in much lesser price..

The rooms were quite large , and the cleanliness was maintained well. The Reception lady - Samiksha Mam was quite helpful and kind and polite too . Bathroom was hygienic, and all the amenities were provided well enough. Thank you Ginger for the Wonderful stay .

I am staying at place for more than 8 days and I glide to share my personal experience. The hospitality is excellent including food and bedding. Everyday, i ate different varieties of dishes in breakfast and dinner. The vegan restaurant design for joy with family. Mr. Rohit give great service to surve the guest.

We had stayed at Ginger Aurangabad in early 2020 and were extremely satisfied. So, when we traveled again to Aurangabad last week, we decided to stay again at the same hotel. We couldn't have done a worse mistake. Both in terms of physical infrastructure and upkeep of the hotel as well as in terms of service levels, it has been an 180 degree turnaround making things really bad. Basic cleanliness is not maintained. The wash basin has water marks & spots, bathroom was not clean and the restaurant is not cleaned properly, making it a health risk. You can see a couple of pictures that I am attaching. Service? It was practically missing. We requested for spoon (yes, just a spoon) and it did not come despite multiple follow ups. Room service people asked to contact restaurant people, restaurant people did not pick-up call and reception people asked to contact others. Finally, the Ginger guys didn't ***age to give a spoon! There was no toilet paper in the bathroom. It took 45 minutes and 4 calls, the last one in a sarcastic tone, for the toilet paper to arrive. There were ***y other such experiences unfortunately. We don't expect such things from a Tata group company or an IHCL hotel. The only explanation I can have is that IHCL has abandoned Ginger Aurangabad and may be it's now being run by some impostors. PS - Whoever is ***aging the Travel Advisor account on behalf of Ginger, please don't send out the standard, automated response. Here are details for you - room no 208 209 and 210, check in 26th Oct, check out 27th Oct.

The stay was good , and the staff was also very helpful miss janhavi was a great help and i loved the stay the place is clean too thank you