Extended Stay America Suites - Denver - Aurora North

Bathroom didn’t have a shower curtain we let the staff know, they said they would get one and fix it. Didn’t happen. We always look for hotels with hot breakfast. So we booked this one because they claimed to have breakfast. There was no breakfast, we asked nicely about the breakfast and they kept saying it would be ready in 30 mins. Our time to leave came around and we left to eat breakfast somewhere else because the breakfast was never ready.

The hotel staff was very friendly but the hotel itself was crowded and seemed to be very loud. The wing of the hotel I was on had children running in the hallway all night I ended up leaving and checking out early the same night because of this. The outlets in my room were melted and I could not charge any devices.

Greeted by a homeless person selling food stamps at front door. First room was dirty, had trash, broken bed, non working fridge, dents in doo, missing hairdryer, old half painted door in bathroom….second unit was only slightly better

Friendly staff especially Antwan on the night shift. I think thats his name. He helped me twice late at night reseting my key for my room.

The staff woke up twice, once in the middle of the night and once again in the morning cause for some reason the staff that checked me in did not put me in the system. Worst experience ever there so definitely won't be back there for sure. That's another reason they are so cheap to stay there

******* booked a weekend this hotel was closing its doors. Left scrambling to find other accommodations.

This is a filthy, horrible place to stay. The staff was very friendly and responsive, but the hotel is old and dirty. Don’t stay here.

This hotel should NOT be booking rooms. Check-in:was not told that there was no access through the back closer to the elevator (could see elevators from the front desk), so after driving around and parking, unloading luggage, we found out there was no access, so re-loaded drove around to the front and unloaded again. Extra frustrating when tired from a long drive. Room: NONE of the normal accoutrements were in the kitchen - utensils, plates, cups, etc. No coffee-maker or available when we asked. No trashcan in kitchen or bathroom. Carpet looked like someone had smashed raisins into the carpet and never cleaned up. There was no chair available for the kitchen/work table and no other desk. When I went down to the front desk about the missing kitchen items, was given a tote with the basics, but it took a couple hours for the trashcans to be brought up (understaffed - one per person was trying to do everything). Phone didn't work, so when the toilet clogged, had to go down to the front desk again. Got a useless plunger that looked to be 10 years old. Went back down and finally got a plunger just functional enough to actually work. Found out from someone in the hotel that all residents had to be out by 7/21/23 because the building was being torn down. Odd...because we'd been told the building was under renovation.

We were only able to stay for a few hours before our flight. I’m so glad our stay was short. The carpet at our entry way had stuff all in the floor. When we entered there was a weird, nasty smell. The leather on the sitting chair was cracked, it looked as though someone spilled something down the side of the couch. The paint on the bathroom door was pealing, there was what looked to be dry wall patched near the shower curtain. We were afraid to put anything down because of how dirty everything was. We’ve been to a lot of hotels but this was so bad!!!!