Yalihan Una

My best friend and I wanted a girls holiday away and we booked Yalihn Una through LoveHolidays. We had the most amazing time and will definitely be back again. A little advice for people who haven’t been here before; the resort does cater more to Dutch/German/Russian guests. Not many staff spoke English and there was only a couple other groups who were English. Other than that, highly recommend. Special thanks to Ismal at the bar, see you next year!

So let’s start with the positives as this will take less time. The pool, beach and all on site bars are very accessible. The beach is sandy & relaxing, the pool wasn’t too busy. Now let’s start with the visit. Arrived day 1 and was put into a room on the bottom floor right by the pool. We was originally supposed to have a ‘sea view’ which we didn’t have but was told to come back at 9am the next day to be moved to sixth floor. This meant we couldn’t unpack or fully relax. Went back at 9am day 2 to be told we couldn’t move room that day either and come back the day after again at 9am. Went back day 3 9am to be shown a room on the 7th floor which was actually smaller and a downgrade so we stayed where we were. The staff barely speak any English so translating any communication can be tricky. If you want to get a lounger by the pool you need to get them between 6-6.30am. The beach less so. The food doesn’t cater for English visitors at all apart from perhaps some chips and fried chicken. All the main meals are very much catered for Europeans with not much selection. The desserts are great however. The daytime food is ok.. you can access burgers and pizza during the day which are nice. The bar area is good serving lots of cocktails and soft drinks. The nearby shops over the road are quite accessible and cheap. We asked for late check out as our transfer was 7pm the day we left.. we was told to come back the day we leave and ask.. only to then be told on the day it’s cash only and 3pm for €30. We declined only to watch our room be completely untouched all day until past 4pm.. so we could’ve been in there after all.. We had a spa visit for €30 euros each which included face masks, 30 minute massage and a Turkish bath. This was quite good. There is zero day time activities for kids in my opinion and the evening entertainment tends to last around 45 mins we saw 3 things in the week we was there, 1 live dance.. 2x live singers.. however a lot of the outdoor seats are taken very early. The hotel is very German orientated. All in all the hotel is clean.. the staff are friendly but not easy to communicate with and the restaurant is clean but limited options for English. I would personally not go back nor recommend it to anyone English.

We arrived on Friday 5th July and was greeted with a German/English well spoken receptionist. We was then taken to our rooms and was showed around by someone who couldn’t speak English, so when we asked a question he nodded and walked off. The first 2 nights we had a constant loud beeping noise coming from outside our room that kept us up all night. The morning after we arrived I went down and explained to them what I could hear. They couldn’t understand me and it was left as that. So we had to put up with it again the second night when I had enough and went down in the early hours of the morning and once again explained what I could hear. I even took a video outside of my room so they could also hear the beeping. After about 20 minutes of trying to translate they eventually understood me and we never heard the noise again. Turns out it was a panel inside of a vent that was making the noise. We had paid for all inclusive for this hotel. The food that was included was mainly picky things and was either cold or dry. The food isn’t versatile and as a English person they didn’t accommodate any English food. it was the same food every night! The only thing we highly recommend from this hotel is the snack beach bar down at the beach with is open from 11:00 - 16:00 which serve great burgers/hotdogs. On the day of us leaving we decided to go down to the beach knowing that we was getting picked up by our coach at 19:00 that evening. We then headed back to our room at 13:30 to give us enough time to carry on packing and getting everything ready to go. We was greeted with 2 cleaners who (in German) tried to explain to us we had to get everything out of our room and go downstairs now as our checkout time was 12:00 ( which we was never told a time and only knew when we came to reception to checkout) I tried to explain to the cleaners that we was never told a checkout time. I even looked on the documents we received from this hotel/jet2 and it never stated a checkout time. So I phoned the receptionist from our room and he then explained that we had to be out of the room in 10 minutes because there is people waiting to go into our room. I explained to him that we was never told and he kept going on about how it’s in the “hotel books” that 12pm is checkout time. I told him I was never shown these “books” and he said once again said no longer then 10 minutes. Me and my Mrs then felt rushed to get everything ready as the two cleaners were stood outside our door waiting for us. We then headed to reception where I tried to talk to them about the situation - however none of them could speak English and they phoned someone who could. I then spoke to someone on the phone and explained my situation where they kept saying sorry for the misunderstanding but checkout time is 12:00. I felt like I was getting nowhere so decided to give the phone back to reception. We then had to wait 5 hours for our coach to arrive. Upon all of this I would not recommend this hotel (especial

The night reception team were very helpful upon our 2am arrival, assisting with our luggage and providing a smooth check-in. The hotel provided everything we needed with clean and modern facilities, perfect location and vast and tasty food options.

Great place to stay! Lovely staff and very clean and beautiful views all around! Gave free late checkout. Ibriham was very accommodating and made the stay wonderful! Would 100% recommend for a stay. Had the best time! Yummy pizza bar and live dj was my fave