Nelia Beach Hotel & Spa

Nice hotel, rich breakfast buffet and the gym right next to the indoor swimming pool

One of the best hotels we have ever stayed in. Wonderful location close to beach and resort centre. Great immaculate room with wonderful sea view. Food good with plenty of choice. All staff so helpful and friendly. Can’t recommend highly enough.

Had a great time here, location, staff, food, cleanliness all great. Easy to walk to beach, harbour, shops, nightlife. Only negative was the shower, no pressure at all and we spoke to 2 other couples who had same problem. Nevertheless would definitely return and highly recommend.

Geen airco tot 1 mei in dit hotel is de policy volgens de hotel staff. Het was binnen op de kamers 's nachts ca. 25 graden buiten 's nachts 28 graden en slapen was moeilijk met alle gevolgen van dien. Gemiste kans, mijn dochter zit in Turkye voor half geld 5 sterren met airco. Ik zou dit hotel nooit meer boeken voor 1 mei ondanks dat het verder allemaal super geregeld is, zo jammer. Door de vele klachten en doordat ik zelf 3x geklaagd heb bij de receptie heeft het Hotel de airco nu 25 April aangezet maar let op de policy is altijd 1 mei! Eindelijk een keer goed geslapen. Als het goed is gaat Prijsvrij (Alltours) dit in het vervolg ook melden op hun site bij dit hotel.

Prima hotel maar de airco is niet altijd beschikbaar, jammer want met avond/nacht temperaturen van 23-28 graden in april doe je geen oog dicht. Mijn dochter zit nu in Turkije voor half geld en dezelfde temperatuur en slaapt lekker met 16 graden in haar kamer. Tip betaal minder en kwel jezelf hier niet in bepaalde maanden!

I stayed here with my Wife and 9 year old daughter, early May 2023. Our opionion is that this hotel is well run, clean, well maintained and a nice place to visit. Bedroom comfort was good, our room had a large sea view balcony which as well as the usual two chairs and a table also had two sun beds. The seaview rooms lost the sun early afternoon, during our stay it was warm so this didn't matter. The only issue we had was neighbouring rooms - we had noisy neighbours and loud voices during the night could be heard together with slamming doors and echoing corridors this became annoying. We stayed All Inclusive and had no complaints regaring the choice of drinks or service, all the staff were fantastic and friendly. Food quality again was in our opinion good, usually hot and plently of choice, a few odd choices during breakfast perhaps but all pretty good. The coffee was a bit of an acquired taste, the machines make it from beans and it was quite an intense roast. The pool area was well maintained, quite a few sunbeds and we always managed to find one, however they were quite packed in. The hotels location is in a great location with a walk to the beach taking a few minutes, regarding the beach we were suprised how good it was, light coloured fine sand and aside from the bit near the harbour hardly any stones in the sea. The only issue we had was the lack of toilets at ground level, either at the pool or reception. Both pool and reception toilets are located down a flight of stairs and only the reception ones can be access by one of the lifts. Overall, we'd recommend this hotel and would stay here again.

Absolutely amazing stay at this hotel, tried to break my review up below to help people :) Hotel Lobby/Grounds - absolutely spotlessly clean! Very modern! Room - again very very clean! Really modern. Kettle in there with chocolates and coffee. Walk in shower that was lovely as in some hotels the water pressure isn't very good but it was perfect. Absolutely love that the bathroom has a blue light so if you need it in the middle of the night the bright light doesn't wake you up or hurt your eyes - really nice touch! Beds are very comfy. We had a sea view room and would recommend paying for it because it was beautiful! TV in the room too with some English channels on. Pool - Main pool is a bit deep so just be careful if you're not a good swimmer but again it's really well looked after. The separate children's section was perfect for my toddler! He loved all the fountains and tipping buckets! Lifeguard sits by the children's bit not the main pool so again if you're not a confident swimmer I'd stay in the shallow bit. The sun loungers are very comfy - better than your average ones! Didn't use the indoor pool or spa so can't comment on those. Staff - very very friendly and polite. Always smiling at you! Will go out of their way to help you. They helped me arrange a surprise cake for my husband's 30th (20 euros but the cake was delicious so definitely worth the price) and brought it to the table with sparklers absolutely amazing! Restaurant/Food - I don't understand why there are people saying the food isn't good. I've stayed in lots of hotels and the food here was to a very high quality. I'm a very fussy eater and even I managed to find something to eat. Tex mex night was particularly good as they had pork fajitas, chilli con carne, chicken enchiladas and also did Italian night too with Bolognese/pizza/carbonara. There's a fresh salad bar at lunch and dinner too and it all tastes really fresh and lovely. Cakes are also delicious especially the chocolate one. There's not as much as a choice as other hotels but the food is to a high standard and I'd rather quality over quantity! Also at dinner time staff come round and take drinks orders and bring them to your table! There's also sometimes a live piano player whilst you're eating which was really nice. Drinks - I didn't drink much as I travelled with my 2 year old but the few cocktails I had were lovely. Beach - Really good proximity to the beach and the beach is stunning. Clear water and sand is good for sand castles! The only one thing I'd say is that the hotel is so modern and upmarket that I expected the kids club bit to be too but it's a bit rundown and the playground is 2 little Wendy houses and a see saw. But that's the only minor issue. I would 100% stay here again and it was my first time in Cyprus.

Just come back from a smashing stay at this hotel room always clean staff very polite and helpful to all my needs lovely choice in food chefs do a excellent job and always left food hall satisfied definitely go back and recommend this hotel to everyone well done to everyone you all deserve a praise

Nelia Beach Hotel, is a fantastic 4 star hotel to stay in, it is situated nicely in Ayia Napa, on the beach front and very close to the harbour. It has all the amenities that you require from your hotel. It is very clean and kept that way. All the staff were amazing, friendly and very helpful, especially Andria Vatis, the guest relations officer, she was 1st class in her role, arranged everything that my wife and myself required, she really went above and beyond, a truly amazing and awesome service from her. The food was excellent, with plenty of variety to choose from. One of the head chefs Panicos, was also very friendly and helpful, he would prepare any special food, if you have dietary problems or allergies to any ingredients, Panicos, like Andria is very approachable and so very helpful, another 1st class service. The pool area of the hotel is enjoyable, with plenty of sunbeds and sun parasols and also kept to a high cleanliness standard, there is also a veranda with more sunbeds and parasols. The Spa, massage treatment, indoor pool and gymnasium area is another wonderful place to visit, here you also have wonderful, friendly and helpful staff, especially Marielena, who also gave 1st class service to my wife and myself. Both the Main Bar and Pool Bar served a variety of drinks, local and imported, served once again by friendly and helpful staff, especially Theo, who always remembered what i was drinking, another 1st class service from Theo. My wife and I, had a tremendous 11 days stay at the Nelia and we would truly recommend this hotel to anyone, wishing to stay in Ayia Napa, our experience there, is one that we will treasure forever. The service they provide us, was outstanding. My wife had her 60th Birthday whilst staying there, on return to our hotel room, after a sea cruise, a suprise awaited her, from and with compliments of the hotel, in the form of a Birthday Cake, a Birthday Card and a Bottle of Wine, she was overwhelmed by the gift. Also after a slight accident my wife had, Andria Vatis, with management approval, arranged for a plate of Fruit, a bottle of Wine and a Get Well Soon Note, delivered to our room, as another surprise for my wife, she was overwhelmed again by this caring generosity. On the day of our departure, our luggage was looked after, in the luggage room by a lovely young man called Bugra, he is also friendly and provides a 1st class service. The reception staff were amazing on both our arrival and departure. My Wife and Myself had an excellent and memorable stay at the Nelia Beach Hotel and we truly Recommend it. Thank You to all the Staff of the Nelia.