Znajdź hotele oferujące Balcony w mieście Liverpool

Wow - From the moment we arrived we knew we were going to have a good stay. The hotels decor is stylish, it smelt amazing and has a great location. We were greeted by Ronnie on arrival who took a genuine interest in us and why we were staying. He was quick to help with how we got to our lunch reservation and how best to get to the Pink concert that evening. Check in was easy and a nice bonus that our room was ready prior to check in time. Our room was on the 6th floor, it was stunning, perfectly thought out with little luxuries such as Temple Spa toiletries, robes, slippers, coffee machine and a mini fridge. We had cocktails in the bar with faultless service from Carlos and the cocktails were beautiful. We enjoyed the service and ambience so much that we booked breakfast for the following morning. So glad we did as again we were served by Carlos who was very attentive and friendly asking how the concert was the previous night. Breakfast itself was lovely, plenty of choice and high quality ingredients. We cannot wait to return and won’t stay anywhere else when in Liverpool. Thank you all for making our stay perfect with a special shout out to Ronnie and Carlos!

All ok except assigned a disabled room for no,reason. All bathroom fittings low level to accommodate wheelchair users which were difficult to use if not in wheelchair also the water tap for showere was very stiff and virtually impossible to turn,off when wet. Room service food very limited due nil chef. Parking worked well but was an extra cost I wasn’t expecting till just before arrival.

It was in the city where you can walk around the main tourist spots and there was a Tesco right behind it, so you could stay comfortable with a kitchen in a more comfortable location. The downside is that the structure of the building is complicated and inconvenient to enter and exit.

Liverpool, a city that is so beautiful when the weather is fine. When I first arrived at the hotel, because the decoration was outside, the name of the hotel was too small. My son and I didn’t see the hotel in front of you. Then I turned around a big circle and found that I found the right place for the first time. The facilities are good. The room on the fourth floor where we live, even if the decoration does not affect the view, the lower floors are not clear. Hotel location is very good, go to the museum, go to the train station are very close, anyway, we stayed for two days, no car 😄 good experience 👍

Arrived at the apartment for a birthday weekend stay. From the offset there were issues. We booked a 10 person apartment for extra space and arrived into the wrong apartment which only slept 8. Fortunately, 2 of our group had dropped out so there was enough space for us to sleep, but regardless of this, it wasn’t what we had booked and were told there was nothing that could be done. We then began to notice the dirt. The floors were filthy, sticky and most definitely had not been cleaned. The towels were stained with lipstick marks and were wet. The bedding was dirty and the mattresses had marks and stains all over them. We contacted the host and they brought a mattress topper and fresh towels to get us by. The next morning we woke up to a leak in one of the bedrooms and damp all up the wall in the living area. The leak was coming from directly above the bed which then made the bed sopping wet. We called the host and the woman we spoke to was incredibly unhelpful but told us a maintenance guy would be coming out to sort the leak, which is clearly a health hazard. We also explained that the towels given were now being used to soak up the leak so requested more. We told the host we didn’t feel comfortable with the cleaning staff going into the apartment whilst we were out and asked if we could be let know when they are due to arrive so we could make sure we were present. 1 hour later we received a message to let us know cleaning service had been into the apartment and given fresh towels and ‘sorted’ the leak. This was unacceptable as we had previously stated we didn’t want the cleaners in whilst we were out which they completely disregarded. When we got back to the apartment the leak which was ‘sorted out’ was a mop bucket put directly in the middle of the room and the bed shifted about. No extra cleaning had been done at all. We asked to speak to a manager which we were told wasn’t available and would be available on Sunday. We decided to take this dispute through Airbnb instead of directly through the host as they were not helpful at all. We received a call from the manager 30 minutes after the dispute was put through Airbnb to which he told us he would give a discount on the next day and a round of drinks and some sort of monetary compensation. The next day when we went to check out at the hotel which they also occupy, we walked into reception to have an awful women stood at the desk on the phone discussing and bad mouthing our group. We stood and listened (because of course they didn’t know who we were) until she was finished. We then made it clear who we was to her and explained how unprofessional it is to be having conversations like that at a front desk and in front of a whole group of guests. They gave us a £100 refund (12.50 per guest) which is completely unsatisfactory and we left. We then contacted Airbnb again to which they have sorted more of the issue and have awarded a further refund for the booking. Please please please do

還不錯，主要離球場非常近，走路幾分鐘就到，位置絕對好，斜對面加油站內有便利店，如果需要做飯可以買到簡單的菜品，外出吃飯的選擇不多，附近都比較冷清，因為第一次訂民宿沒經驗，不知道是無接觸入住的，一定記得看郵箱有房間密碼，有問題也可以打電話或者發郵件

I booked this last minute for our family stay and was so impressed by Book A Base apartments. Amazing customer service, spotless apartment, so spacious. Kitchen had everything we needed. My family are already asking me to book again and they have other locations so we will definitely visit again. Staff even surprised my son with a birthday cake on arrival. Thanks to everyone at Base for making our stay so memorable.