Mira Oktaviyanti
18 czerwca 2023 r.
So here it is
I booked for 2 deluxe rooms, but they “upgrade” it to family room without notifying me first. I went there with my sis and bro in law so we booked two separated room, but turns out we got 2 rooms in 1 building. We thought it was fine at first. BUT, there is no bathtub in the second room, or even water heater. I felt bad about it. Since my sis and bro in law got the second room. The first room was ok but lot different with the another one.
The point is, we booked 2 different room because we want to get exact same condition of room. Same bathtub, same water heater, same bed.
And yes, they gave us 4 free breakfast and 2pax of spa. It’s kinda worth the difference of our rooms.
I suggest you to give the person what they want. I felt bad to my sis and bro in law. Fortunately they understand it.
Your meal is ok. Your shower ok. Park ok. Service ok. Everything went well. Thank you for having us
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